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Grove Collective Furniture + Design
12896 Pony Express Road, Draper, Utah, United States
About the Grove Collective Furniture + Design
Grove Collective Furniture Design is a premier furniture and home goods store located in Draper, Utah. Our store offers a carefully curated selection of high-quality furniture and home decor items to help you create a beautiful and stylish living space. From modern and contemporary pieces to classic and timeless designs, we have something for every taste and style. Visit us at 12896 Pony Express Road to browse our collection and find the perfect pieces to enhance your home.
Photos of Grove Collective Furniture + Design
12896 Pony Express Rd #100, Draper, UT 84020, United States
Opening hours of Grove Collective Furniture + Design
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
Closed
Reviews of Grove Collective Furniture + Design
"I love the styles of furniture and decor’ GC carries, my low rating is due to ordering my 3rd piece of furniture over the past year and getting my 3rd damaged piece. The first two pieces (headboard, sideboard) were difficult to get resolved with GC, but this time, Mindy has been so helpful and the process has been much easier."
"We absolutely love this establishment. They warmly welcome you when entering, but don’t hover over you, and ask you if you need assistance to ask for it. We found our dining table for our new home, and a wonderful sofa, which is so well made and comfortable! Annie was our salesperson and she was extremely helpful and nice. Our delivery was also very good. Carter and Peyton were very careful and did an amazing job setting up. We would highly recommend this store to anyone looking for well made furniture!"
"I ordered a dining table and had it delivered. It’s a completely different color than the photos on their website. (Shown above) The delivery team agreed that the color was not the same as what was on their website, and took the table back to the warehouse and said a representative would call later. A representative called later and said “the notes on the order say that it was explained to the customer that the color is significantly darker than the tables that were shown to her in the showroom.” The representative I talked to in the store said that it would be “slightly darker” than a white oak table that was shown to me in the showroom. She didn’t say it was chocolate brown with red tones. But regardless of whether that was explained well enough or not, the photos on the site are not even close to the actual product. She tried to make me feel like this was all my fault because “I must not have been paying attention and I should have waited 2 weeks till they had a sample they could have shown me.” She also said, “you’re lucky the drivers brought it back because we normally don’t accept returns, and if they were my usual drivers they would have left it there.” She did offer me store credit. She told me my other option is to return it, which would be a $400 restocking fee. I don't know how to trust a design company that is supposed to have superior taste that can say with integrity that the product I received is even close to the photos. It’s one thing to not accept returns because a customer didn’t do their homework and ordered the wrong size. It’s another thing to bring them they a product they didn’t order because you didn’t do your homework and add accurate pictures to your site and then leave them handcuffed to it. But if my first issue was with the product, I was even more disappointed by the customer service. If a full refund was offered to me I would be happy to support this business again in the future, but where it stands right now, I won’t be shopping here again and I won’t be referring any of my friends or family."
"We are absolutely hooked on Grove Collective. From big furniture items to small decor, we have truly loved everything we have purchased from here. The staff are incredibly kind and helpful. We’ve been able to score some amazing things at warehouse sales for great prices as well. I appreciate their customer service and feel like they truly truly go above and beyond. We love our home and owe much of it to GC!! It’s the only reasonably priced furniture and home store locally that has the style that I love. We are loyal customers!"
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