Torch Service Company

"We were able to get an appointment for the next day. JD was prompt, friendly, professional, and got the job done. This was the third time JD has fixed a problem for us and each time he did a wonderful job. The first time was when the kitchen sink clogged the day before Thanksgiving. He saved our holiday that year and cemented our decision to use Torch. We have been satisfied with every service call and even bought our new AC/furnace from them. Five stars all the way!"

"Torch was a fantastic company to work with. We had an extensive job on our home that required almost two weeks. Gavin, Conor, and Preston were thorough and answered all of our questions along the way. They were transparent and thoughtful about how the work was done to not disrupt our ability to use the home given the circumstances. Rachel also provided ample communication to ensure our needs were being met."

"Matt was great. As I was sharing with my husband, Matt was the consummate professional, he was very knowledgeable, he was patient and so incredibly helpful. We had a manufacturer issue with the Moen faucet we ordered. I called Ferguson where we purchased the faucet, Matt took the time to explain exactly to the representative what the issue was. Long story short, we picked up the new hose which ended up not being the correct one. Matt did not give up. He managed to put parts together and got us up and running! No complaints. We are happy customers and will use Torch in the future (thanks to Matt's excellent workmanship and customer service). We will absolutely recommend Torch to family and friends!"

"Torch is absolutely wonderful to work with! I am a new customer and was referred to them from a friend. I was not disappointed. When calling to schedule the appointment they were super friendly and worked me in fast. When JD came to assess the issue he made me feel at ease and answered all of my questions. The work he did was excellent and took care of the problem efficiently. I also appreciated the follow up from the team who check in to make sure I was satisfied with the work. I would highly recommend them to anyone!"

"Torch would contacted me frequently about what was happening and who would be working at my house. All of the employees were nice to talk with and informative whenever I had questions. I would definitely use their services again. Cougar A. was one of my Service Experts. He did a great job. They found my leek and repaired it in good time. He was nice and would answer any questions I had. They filled in the hole and did a great job making it look like they hadn't been there. You can see they were but you have to look for it."