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Papa Johns Pizza
1283 North University Avenue, Provo, Utah, United States
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About the Papa Johns Pizza
Papa John's Pizza is a popular food institution located at 1283 North University Avenue in Provo, Utah, United States. Known for their delicious pizzas made with fresh ingredients and signature sauce, Papa John's is a favorite choice for meal delivery in the area. With a wide variety of toppings and crust options, customers can customize their pizza to suit their preferences. Whether you're looking for a classic pepperoni pizza or a specialty option like BBQ chicken, Papa John's has something for everyone. Order online or by phone for a convenient and tasty meal delivered right to your door.
Photos of Papa Johns Pizza
1283 N University Ave #100, Provo, UT 84604, United States
Opening hours of Papa Johns Pizza
Monday:
10:00 - ?
Tuesday:
10:00 - 00:00
Wednesday:
10:00 - 00:00
Thursday:
10:00 - 00:00
Friday:
10:00 - 00:00
Saturday:
10:00 - 00:00
Sunday:
? - 00:00
Reviews of Papa Johns Pizza
"Had a competition between Papa John's, Dominos and Little Caesars. The food was alright but dominos next door was better. This was better than Little Caesars. Good customer service, but it did feel a little cramped. Good overall"
"Waited more than an hour and a half to get a delivery last night. Called and was told the dasher tried to steal it. Yeah, given that other people were told this same thing—I’m not buying it. When the order finally arrived, it was the wrong thing. Same thing happened last time. I also called 6 times before the phone was answered."
"Placed an order for a heart shaped pizza for Valentine’s Day 2 days in advance. I did this on purpose so that it would be ready for pickup after my class on valentines night. When we went to pick it up it was not ready. our pizza was over an hour late and we spent basically our entire evening in our car starving. Not really cool. An order I placed online multiple days in advance should be on time even on a busy night, instead door dashers took priority and no one could give us a status update on the order."
"Papa John's doesn't seem interested in delivering pizza...or in keeping customers. Today we placed an order for some pizza, since we had some friends getting together. We were all hungry, but since we were laughing and catching up we didn't initially notice that the delivery time had passed. It was nearly 2 hours after the time the pizza was supposed to be delivered. Calling Papa John's we were told that it was Door Dash's fault and that the drive stole our pizza. This could likely be the case, but reading reviews on here it, we came across others who experienced similar outcomes from this specific Papa John's store; leading me to think they either have the worst Door Dash driver (who somehow hasn't been fired yet), or the problem is with the pizza employees themselves. Speaking with the Manager (which he said his name was Cusco...likely not his real name, unless his parents really loved the Emperor's New Groove) proved to be little help. During the conversation he mentioned that he wasn't able to even guarantee the delivery of the replacement pizza...and there wouldn't be any discount applied for the lost pizza & time. Asking for the regional manager's number, I was informed I wasn't allowed to have that information. The only contact information he was allowed to provide was his email. He did void the order allowing for a refund for the price of the pizza to go back on the card, but the tip given to the Door Dash driver is still unresolved (not a lot of money but still something). This would be a first for me not receiving my order from Door Dash...so I have a hard time believing it's purely their fault. Who knows maybe it is, but still it was poorly handled by Papa John's. So if you're looking for pizza I would suggest getting it anywhere else. Otherwise you'll likely be out some money, time, and frustrated without much to show for it."
"Today is a sad day. Papa did me dirty and refused to make it right. Because of that, they lost a long time loyal customer. I asked for well done on my Hawaiian, they haven’t done that for me for the past half dozen orders. I wanted a pepperoni pizza to go with it. This is what I got. After calling them they said that, since my hungry kids didn’t want to wait another 40+ minutes for the right pizza, there was nothing they could do because they had to have the cheese pizza back. Shameful."
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