Home Services at The Home Depot

"DO NOT BUY the 2in1 GE Combo Washer. It doesn’t do anything they say. It takes about 4hours to wash and dry clothes. When its working. Had to return the first machine for a new one. They sent a GE technician and he didn’t even know how the machine worked. He just hooked up his laptop and said it checked out fine. This happened twice. Third time a new guy shows up and actually knew how to work on the stupid thing. Home Depot does not honor anything they just blame GE. If you call GE they blame Home Depot. The Home Depot manager is Alex. He ran and hid when I showed up. Home Depot will never get my business again and if you’re reading this you’re welcome. I now have a $2500 washer/dryer that takes all day to do simple job. Home Depot cant even swap out machines even if I pay the difference. Which means I’m done with them and I have reported them to the BBBureau. This was such an awful experience and a waste of time and money. On a happier note I went to Lowes and bought a refrigerator and everything went just fine."

"I usually love Home Depot! But I am very disappointed!! I purchased a water heater and had it installed it started at 744.00 for the water heater and install! The fact that it was an elevated area I knew I was going to be charged an extra 125.00 for labor and than possibly a little more to bring it up to code! That brought my purchase up to 1349.00 !! I had to have that water heater installed yesterday as my mom passed away 5 months ago and we are selling her house and closing next week! I sat and thought about how I felt totally taken advantage of for 1.5 hours of labor!! Basically I paid 411.00 for the water heater and almost 1000.00 dollars in parts and labor! I am very very disappointed with this!!!! If I had not needed it so bad I would have refused service!"

"I will never shop here again. I purchase a refrigerator online that included free delivery and installation. I found out the only reason the installation is free is because it doesn't happen. The guy glanced at my old water line and said the standard line that they brought was too short. He never even looked for the water shut off valve to confirm that the line was too short. All he said was that I could exchange the water line for a longer one and I assumed that if I did that, home depot would get some else to come and finish the install. Turned out, I would have to install it myself. When I complained, the lady said the delivery guy didn't even note that he didn't install the water line. Why would he? And if I wanted to install it myself or hire a plumber I would have bought a refrigerator from a place that does not INCLUDE FREE INSTALLATION WITH PURCHASE. I didn't purchase the refrigerator from this place wanting them to only do a half ass job. It's bullshit. Save yourself the hassle and buy elsewhere."