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Provo Family Dentistry
1355 North University Avenue, Provo, Utah 84604
About the Provo Family Dentistry
Provo Family Dentistry, located at 1355 North University Avenue in Provo, Utah, offers a unique dental experience with the latest technology in laser dentistry. With over 18 years of experience, our team provides painless dental care without the need for numbing or anesthetics. Dr. Flick and Wilson utilize WaterLase technology for a "drill-less" dentist experience, eliminating drills, needles, and pain from your visit.
In addition to cosmetic services, we also offer therapeutic Botox® treatments for migraine and tension headaches. Our friendly and professional team is dedicated to providing exceptional care for you and your family's dental needs.
Don't wait in the waiting room - save time on your visit by downloading our new patient forms from home. We are open Monday through Friday with convenient hours to accommodate your schedule. Join the many satisfied patients who recommend Provo Family Dentistry for a great dental experience. Schedule your visit today!
Photos of Provo Family Dentistry
1355 N University Ave #310, Provo, UT 84604, United States
Opening hours of Provo Family Dentistry
Monday:
07:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 14:00
Saturday:
Closed
Sunday:
Closed
Reviews of Provo Family Dentistry
"0/5 Stars. Wendy Flick, who is the Billing Office representative at the dental practice is rude, disrespectful and legitimately wrong. I have Cigna for my dental insurance and to get right to the point, Wendy insisted on telling me that my insurance will not cover somethings on my bill for the dental care I received. I looked at my insurance and Cigna does cover the charge. I called the dental office back and spoke to Wendy again. I said to her, "I am sorry, I guess I am confused because my insurance says it covers this charge at this dental practice and you're telling me another thing." Wendy replied with cutting me off toward the end of my sentence saying, "Well would you like me to go over this with a fine tooth comb?"... I was floored by her response. I called Cigna and told them that Provo Family Dental and particular Wendy in Billing was extremely adamant that I was wrong. My Cigna representative told me they would handle this and they called Provo Family Dental and spoke to Wendy... My insurance representative called me back to tell me that Wendy straight up, HUNG UP ON THE INSURANCE REPRESENTATIVE!!!!! My Cigna representative said they have never had that happen to them... In the end, as of today at the time of this review being typed, Cigna is taking legal action to get me my money back for this horrible experience at Provo Family Dentistry and will be doing a deeper dive into a case study with the numerous complaints this dentist have to determine if they even will work with Provo Family Dentistry anymore... Other than that, Dr. Tyra Neal and the dental hygienists were all truly lovely and wonderful. :) Still will never be going back there ever again though... Also this is not a bot :)"
"Dr. Neal and Sarah are the best ever. I cannot express how thankful I am to have switched to this dentist office. I have dental anxiety to the point where I, a grown woman, will be crying and scared in the dentist chair. They are so incredibly patient and kind every time I see them and truly help me to feel safe. Sarah has held my hand, given me fidget toys, gotten me blankets, sun glasses etc, all while Dr. Neal is checking in to make sure I’m ok as she’s working on my teeth. I have had horrible dental experiences my whole life, and honestly they are totally healing that little child inside of me who did not get treated with any sort of patience or gentleness at the dentist when I really needed it. Dr. Neal is also amazing at explaining things and answering any questions I have. I truly am so grateful to them. Best dentist ever."
"Honestly was a little skeptical because they have no bad reviews and now I understand why. Most efficient, professional dentist office I’ve ever been to. 10/10 recommend"
"I chipped a tooth right before I moved out of state, but Dr. Flick and his team went above and beyond to get me in for an emergency appointment. They were very considerate of my situation and were so patient with me. Dr. Flick did a wonderful job fixing my tooth- I can hardly tell it was chipped at all!"
"Provo Family Dentistry is "RIGHT ON!" Dr. Neal explained everything to my seven year old Son. She made the entire experience fun for him! Even though he had to get fillings, he left happy and said he "loves the dentist!" Sarah, Dr. Neal's assistant blew air, "wind" with the air/water syringe to distract Sam during the shot. Sarah also put on his favorite Disney music and used metaphors he could understand. Dr. Neal made sure Sam was comfortable, he could communicate with her, and gave him praise for behaving well. Valeria, another assistant was so kind by entertaining him while I had to step out of the room for a phone call. Wendy, Kara, and Mel were so welcoming as he came into and left the office. The entire office was engaging and proactive. As a parent, I would highly recommend this office! #giveawaydrawing"
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