Stockton & Trude Income Tax

"This was my first year having someone else do my taxes (I usually use TurboTax but am starting a farm soon). The lady insisted that I have my husband’s name first on everything despite the fact that I have always done the taxes and currently have the steady income. She asked few questions and the whole process took about 20 minutes from start to finish. I was confused by it all but figured she just knew what she was doing. Then I started getting letters from the state saying I owed state taxes. My husband tried calling, but apparently the lady wasn’t in the office so she’d call him back. After two weeks, she didn’t do this. My husband went down to their office to talk to her face to face, but she wasn’t there and they didn’t know when she would be. After receiving the third letter from the state with all the penalties now listed, we just decided to talk to the state ourselves. Turns out she had put the wrong year on our return so all we had to do was submit some paperwork to get this fixed. We still haven’t received a call from Stockton to follow up, and we don’t expect to. We will never use them again."

"Its impossible to get in touch with anyone here. I've sat on hold for 20+ minutes to schedule an appointment and have yet to get it scheduled so I guess ill go somewhere who is better staffed to handle customers. I had similar issues last year but stuck with them despite the laughable hold times IF there was any answer on the phone at all. There is a reason small businesses like this go under now days."

"I’ve been going here for years. Joanne is the only person I trust with my taxes. She is highly educated and knows what she’s doing. I receive money back every year. Highly recommend her!"

"JOAAN made simple mistake on our child birth date. Child credit wasn't file correctly. We had to amended that year with another tax person. Because of that mistake, now we were short on stimulus check for $500 that have to wait to correct till next year. Thanks for the mess after we paid you $125."

"Shouldn't be in business. Thanks to their efforts, I get to pay $3,000 to the IRS. I can take my chances doing my own taxes with these results. You give them, literally, every receipt possible to show payment and somehow... all goes wrong."