Better Business Bureau 2107 Kemp Boulevard, Wichita Falls, TX 76309

"The hours posted on the door say they should have been open. The doors were locked and no movement inside. Tried going on line to file a complaint. Couldnt figure it out so the company I wanted to file the complaint on will continue as a valued BBB member."

"I have hunted with Affordable Outfitters and recently had a great time hog hunting most recently Dove hunted with their head guide and really enjoyed our time together. My group of guys had a great time and were super happy with everything they had to offer! With a business like this it's easy to keep coming back."

"It's truly sad that as a member of the BBB we cannot get support when a false negative "review" is posted about us. We've been members for so long, it actually feels like a friend has betrayed us. We thought the BBB was our advocate. Boy did we find out the hard way that they are NOT on our side!!! Beware businesses--- with all the social trolls online these days posting negative reviews that are completely unfounded, you too could end up falling prey and guess what? You can expect zero support from your BBB, the group you invest in with your membership dues. Their reviews are no better than Facebook, Yelp, Google, etc, so there's no point in joining or renewing membership. If I could give them zero stars, I would!"

"Not at all happy with the lack of assistance from our local BBB. 6-14-2021-- Having dealt with the BBB for several decades, we always felt the BBB would be supportive of its members considering our positive track record. However, we now know that social trolls are free to go on your website, post felonious accusations against any of your members and that you will do absolutely nothing to support and back your members. What we have also learned is that a review on the BBB website is no more credible than a review on Yelp, Facebook, Google, Merchant Circle or any other social media website and what's really sad, we're PAYING MEMBERS of the BBB and we are getting burned! What a waste of our hard-earned investment! The BBB needs to rethink its practices, support its members and understand there are those who post false, untrue "reviews" of their business members! It's my professional opinion having worked in radio/TV for 35+ years and marketing businesses online via social media for 15+ years, that the BBB would have safeguards in place to protect its members due to the fact now that consumers don't care about ratings, they want to read reviews. False reviews against businesses, namely, YOUR MEMBERS, should be taken seriously by the BBB and you should be proactive in investigating and removing such reviews or, you will find yourselves over time, losing members!"

"I was considering purchasing life insurance from a little known national company. As I always do with unknown entities, I turned to the BBB to research the firm and get a rating and hopefully an accreditation. It was almost 3:00 P.M. our time when I called. At this location in Dallas that is closing time. The associate answered quickly and professionally rather than ignoring my call and heading home. I stated my issue and he looked up the company and their rating. He volunteered their world headquarters location as well as how long they had been in business. He thanked me for the call and we concluded the conversation. It’s convenient to choose the easy decision. This employee, however, took the extra time to please a consumer. Well done, Better Business Bureau! Tom Jones Conroe, Texas"