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The Summit
18001 Highland Park Road, Edmond, Oklahoma 73012
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About the The Summit
The Summit is a residential institution located at 18001 Highland Park Road in Edmond, Oklahoma, United States. They offer various apartment options including 2 bedrooms with 1 bath, 2 bedrooms with 2 baths, and 3 bedrooms with 2 baths. The square footage ranges from 873 to 1081. Prices for these units are available upon request, with a deposit of $250 for the 2 bedroom units and $400 for the 3 bedroom unit. Specials are available for qualified applicants, but are subject to change without notice. Contact The Summit for more information on their available units and pricing.
Photos of The Summit
18001 Highland Park Rd, Edmond, OK 73012, United States
Opening hours of The Summit
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of The Summit
"Edit to add: As for the response from The Summit below, I don’t know that I would use the words “promptly” or “efficiently” to describe the resolution of this issue. Nor would I highlight the code of conduct, as I doubt it allows for records to be lost. But nevertheless, one star review. Don’t let this place screw with ya. Keep your records & know your rights. ————————————————————— I was a tenant just under 10 years ago, when Wendy was the property manager. More recently, my sister was also a former tenant, when Shannon was the property manager. Beware of CURRENT unprofessional property management (Stacy), unable to regulate her emotions and separate them from business interactions and FACTS, along with shady business practices. Keep records and copies of any/everything you can- FOREVER, keep the records FOREVER. We needed them 13 months after this whole thing transpired, and will be keeping them forever at this point. Long story short- they lost a roommate release form of my sister’s and sent her to collections for issues they had with the remaining tenant/s and did not notify her that they sent her to collections. I had a copy of the roommate release that was signed and had notes each date of where they were turned in, and to whom (Shannon, who also looped in Wendy). Stacy talked over me on the phone several times, escalated to yelling- also called me a “liar” and told me that she was the one working at the office in Dec 22 (so not Shannon) and that Wendy was not part of the conversation regarding this situation at all. Ultimately Stacy was shown the evidence I told her we had, and has submitted to collections the error on their part and has resolved the issue. Stacy then back tracked blamed Shannon for the issues in documentation, and claimed Shannon had resigned and Stacy had taken over the week after all of this took place. Which is strange because she had just earlier told me that Shannon wasn’t the one I dealt with and that it was her. Someone is a liar here… but it’s not me. Stacy offered no apology or remorse for their incorrect records and her rude, unprofessional, and inappropriate behavior."
"I just visited a friend of mine that lives here and I have to say, it’s simply beautiful. Lots of improvements have been made like new paint, nice playground area, love the workout center and the office personnel are so helpful and friendly. You can sure tell that they take pride in what they do and how they run everything. I can’t say enough good things about this beautiful apartment complex. The management is doing great things and my friend couldn’t stop telling me how great it is living here. Keep up the great work staff!"
"I have been a resident for 3 months, and have already encountered problems with the manager and maintenance. I recently submitted a work order for the ceiling fan in my son's room, as a result of the fan making a loud noise and not to mention the fan appears to be coming apart at full speed. I read the comment that Victoria made and she falsely accused my son and I of "breaking the fan." I approached Wendy, the property manager about my concerns, only to hear statements accusing myself and my son of damaging a ceiling fan. I became frustrated after realizing that maintenance would not fix the fan if a payment of $40 dollars was not rendered. I immediately told Wendy how rude and unprofessional she is, and I reminded her of the reviews that are flooding with maintenance issues, and the overall attitude of the office staff. After making my concerns known, I was threatened to leave the office, or having the police called. They are unapproachable and dismiss tenants that approach them with concerns, especially of any maintenance type. Nothing gets properly fixed and to say that they have online services to submit work orders, you might as well hire a handy man or put the order in a bottle for a pigeon to deliver. I've never lived in any apartment complex, and see only one maintenance man on the property. Big red flag. I would not recommend anyone to live at this complex. They want your money, but are not concerned about fixing things, or keeping their residents happy. I'm currently residing at The Summit, and since my last complaint. I have had a better experience with Wendy, Mike, and the new maintenance crew. It's amazing how GOD will open your eyes and make you see people differently, even when there's conflict. Wendy has been absolutely kind to me, and has been EXTREMELY UNDERSTANDING, and FORGIVING. She has been my Santa Clause during the Christmas Holidays, and I was in grave FEAR, that I was going to be evicted after losing my job. I explained my circumstances to Wendy, but had other irons in the fire. She worked with me, and us still kind and working with me to this very day. I have apologized to Wendy, since the last horrible review that I've typed. I truly regret typing the last review, and can't thank Wendy enough for her kindness and understanding. I'm hoping to renew my lease, but with this pandemic, I'm not sure if that will be possible. I'm thankful that I have a job, but I know I will never find another manager like Wendy. Time will tell whether I get to renew or move. I'm hoping to renew."
"Edit- our new manager Stacy is working hard to bring this property up in overall happiness with her tenants! I love how she interacts with everyone and takes issues seriously. The new paint job is fabulous! The new maintenance guys are in top of everything!!! We are in our third year here. We moved here from Kansas and it was somewhat a hard time finding a place we liked that wasn’t costing us an arm and newborn. The manager was very responsive so was the assistant! Since we had a set date to move in, Morgan and Shirene made sure we were up to date on the make ready and it was an easy process the day of the move in. Our fridge went out the next day, hey stuff happens!) and Erin, the maintenance guy was here within an hour! All in all, very down to earth staff and very friendly and helpful. The apartment itself is large, no storage space though but large closets!"
"This was easily the worst apartment experience we have ever had. Our lease was only 10 months long but we still moved out a month early because of how poor our experience was with this entire property. Our unit smelled like mold and trash the day we moved in, which took months to even slightly fix. The carpet was caked with dirt so badly it felt sticky and was completely flat. The blinds were broken but taped together, although we were told they would be completely replaced. The hot water lasts maybe 5-6 minutes in the shower. Our tubs were MOLDY. We paid $1190 per month for a completely run down apartment that had no washer, dryer or microwave so we had to purchase those appliances ourselves. We were incredibly disappointed with this experience. Our official move out date was July 25th, as stated in our lease, so we gave the leasing office a notice to vacate on May 22nd. On the day we were moving out, we went into the leasing office and Stacey said “You’re legally here until September 25th”. Someone in the office altered the date AFTER we signed it. My husband luckily had a copy of the lease that stated our correct July date. If we did not save a copy of it when we moved in, they would have charged us rent for an extra two months that we wouldn’t even be living there. I wish someone would have told us how poorly this property is managed before we moved in but we unfortunately did not know. Hopefully this will help another person to not make the same mistake we did."
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