Batteries Plus

"I ordered a battery online because I received an email and just happen to be in the market for a new battery. The site said that they had the battery in stock, I pay for the battery and get a call that says sorry the battery you ordered hasn't been in stock for weeks, but hopefully we have it tomorrow. It was 6 o'clock. Tonight I go to pick up the battery now that I can make it there and I am told they can't install battery because they are doing a phone repair. Ok I will wait, the individual behind the counter says and I quote "That isn't how this works, I am leaving at 7 and we will only have one employee at the store. I said well I will wait and we can get it in between 6 and 7. He refuses and tells me to come back tomorrow before 5. I was also told it isn't their issue the website said they had battery in stock by the same individual. This is 100% the absolute worst customer service I have had with any purchase. The guy behind the counter doesn't want to do his job he is paid for apparently, or if it falls in his hours, not the company's posted hours, but what he has decided fits for his schedule. Please think twice before purchasing at the Sherman location."

"Great experience! I was looking for a very rare watch battery, and Batteries Plus did not disappoint. The staff was wonderful, making sure I got exactly what I needed. If you need bulbs or batteries you will most likely find it here. Personally, I won't go anywhere else."

"Broke my $750 key fob. Never heard back from them regarding a replacement. Fine for other stuff, but don't let them change your key fob battery."

"The sales Clark was professional and Tell me he was the main guy that installed watch batteries when people came in! Good thing because that's what I was there to do, He was done in a couple of minutes It's just amazed me because it's quick"