Starbucks

""Christina, the very tall girl made my drink. As I was leaving, I noticed how awful my drink tasted so I went back to inform her. However, she became angry and refused to call the manager. Instead, she insisted that she could remake the drink. I declined her offer and requested that someone else make it for me. She became even more argumentative, but I remained calm and told her that she didn't need to be argumentative with me. Suddenly, in her anger, she through cup she was holding on the floor and stormed off to the back. Fortunately, an older lady stepped forward and remade my drink. It was great, but my experience at this place was disappointing.""

"I had a large order on a busy time of day. The staff was very accommodating and friendly as well. The only complaint I have is they never give receipts, I paid cash and needed this. Had to make a trip back to get it, and then the same friendly guy, didn't seem so friendly."

"Amy is the sweetest Starbucks barista I’ve ever encountered. She held a conversation with each client (while working on their order) and was extraordinarily friendly despite being the only employee. She deserves 5 stars, but this location deserves few stars for only having one employee available on a weekday morning with 3-4 people in line at any given time. Amy had to ring up a customer then make their food and drinks while others waited. A manager or second employee could have been there to help for the morning rush. Starbucks can afford it!"

"Staff here is excellent, well trained and professional. The service is fairly quick, orders are seldom incorrect. The drive through does get congested during lunch and afternoon peak business hours. The lobby is smallish but very comfortable seating and designer furniture have been added."