Urban Teahouse

"I am biased, but only because I've been going here for years. The selection is amazing, the staff is so, so kind and lovely, and it is always spotless and filled with good music. I always order a matcha and sometimes add an apple pie, as their treats are divinely dangerous (for my waistline). Have a variety of alternatives to dairy and traditional sweetener, and the staff are very knowledgeable in helping find things. Parking is easy and convenient. Shop is accessible as well, with parking and a ramp right outside the door. Note that the seating is no longer available for long term use, however, there are plenty of tables and chairs in the art hall right outside the door."

"We have been getting their tea The Neighborhood Jam. We finally made our way to this shop to buy direct. So many options. Friendly staff. Popular area."

"Wonderful selection of teas. Wide range and great flavor. Associates were very knowledgeable, kind, and helpful. Not like a coffee shop where you can sit and lounge, would’ve loved that. Good price of a Togo cup of tea."

"Finally was able to go try this place out. The two young ladies serving were very helpful and informative. I explained it was our first time etc as the manager/owner (not really sure) just looked at us. She didn’t seem to be having a good day. As a previous customer service manager that was the moment you should of been welcoming and inviting. Nope she just looked at us. Good thing the two ladies that were there were awesome! The teas I purchased smell so good. I have only tried one so far but it is yummy!"

"Will always love this place ever since they opened up. Feels at home when you enter. Always a delight when they greet you. I had ask for assistance on a gift basket and they did it all! Help picking out the gifts, the pricing, and they even decorated the basket for extra flair! Highly recommend every time."