Rush Truck Centers – Ardmore

"Worst service ever. 6.5 hours for oil change And don’t think that was done. Didn’t do tire rotation. Didn’t top off fluids. Laughed about leaving customers oil cap off. They are scamming customers Scott what’s needed. Never again stay away Over price for service Should have read the reviews first Pray you do And Tanner has horrible customer service he doesn’t care about the customers"

"Mr Walker in charge did call me back and I believe he truly cares and he will do his best that this kind of service wont happen in the future. I respect the call and understand that employess dont always look out for the best interest of the company they work for so, I will revise my statement that I wont use them in the future to I won't rule it out. Everyone deserves a second chance and its hard to find people to work these days and especially ones that "want" to please the customer. If the ones we dealt with have repeat offenses they need to go down the road for the benefit of this company. If it was the first time they have done something like this they deserve a reprimand and a second chance."

"Sent 2022 Peterbuilt by two guys to deliver truck there 1 &1/2 hour drive (one way)for a few warning lights etc... on dash nearly a month ago. After two weeks they said its ready so...there goes two guys 1 &1/2hours again (one way) to pick it up. Not ready! None of the warning lights were even looked at and said they were not told about it and fixed something else. When we had them look at the paperwork it was right there on the paperwork so the service guys must have over looked it! Said it would be an easy fix...just waiting on part. Part arrives and they said on a wednesday it would be ready Thursday and I told them we would come Friday (an extra day) No communication to the contrary so we went Friday and not ready! At this point I called and said at the very least would they deliver it so we would not have to make a 3rd trip and when it was ready they said yes...we cant today but definitley tomorrow we can have it delivered to you. So.... I waiting till 4:00 and called they day they said it would be delivered and they said no way we can do it and when I asked about tomorrow they said nope. sorry. So here we go the 3rd time to Ardmore (3 hour round trip)! They will NEVER get our business again. Never. totally unprofessional all the way around. Do not waste your time with them."

"Only leaving one star because I can't leave zero. They don't seem to be able to do anything right, at least the first time. Sometimes they get it right after 3,4,5 attempts but then again even blind squirrel finds a nut every now and then. If you're anxious to part with your money try the casinos, better odds of getting something for your money."

"Worst Rush in the USA. They won't accept returns on parts that were purchased from another Rush. Well they wouldn't accept mine anyways. Manager said I needed to return them to the Rush I purchased them from. Thanks Rush your doing an amazing job. Keep up the good work. I would rather let me truck rot in the yard than ever buy anything from THIS rush."