Brite Cleaners

"Excellent customer service. There was a line of people and the one lady that was there did great getting everyone through. Friendly folks."

"I brought in 3 items to be cleaned. 2 were returned with very bad stains. I asked for a redo. The 2 items were returned in the same unwearable condition. I asked if there was anything that could be done, at least a discount. I was told no that what I brought in was too dirty. I asked to speak to a manager and I was told I could not. I was offered no remedy at all. This cleaner is very convenient for me but I don't feel comfortable going back."

"In response of Gene Gallagher this is not your first negative review. 2 months ago you posted something negative about Hudibug. We take our busines very proudly. No you cannot burn things in DC. As I explain to him. Everything he describe to me was the manufacturer fault..We refunded his money for the cleaning of the pants. I once again advise him to take his receipt and return them and get them replaced. I would like to say thank you to our costumers for sticking with us for 30 yrs and I would like to welcome our new costumers as well.."

"Brite Cleaners refuses to take responsibility for ruining two pairs of $120 chinos. They were turned into Brite after one wear, essentially brand new, from Banana Republic. Brite applied too much heat, singing them and all of the seams/pockets were visible from the outside. After alerting them, and waiting a week, they redid the work. Then, the pants were heavily faded and had a tear on the leg. Brite, admitted fault by redoing the work the first time - then they would not admit they ruined them when their fix did not work. They refused to make right. Along the way they insulted my intelligence for not knowing the details of their process. They also were very rude at multiple levels: manager, associate. Do yourself a favor and do not give them access to ruin your clothes. This is my first ever review online - that's how bad their service is."