Prototype IT - Lewisville Managed IT Services Company
401 East Corporate Drive, Lewisville, Texas 75057
About the Prototype IT - Lewisville Managed IT Services Company
Prototype IT is a managed IT services company located in Lewisville, Texas. We specialize in providing comprehensive IT solutions to help businesses grow and succeed. Our customizable support packages and dedicated team ensure that all your IT needs are met without the hassle of fixed contracts. Our experienced and reliable team is committed to innovation and responsiveness, making us a trusted partner for businesses in Lewisville and beyond. With a focus on expertise, reliability, and innovation, we offer a range of services including hardware, software, data management, and IT strategy. Our tailored support packages and proactive approach to issue resolution ensure that your business runs smoothly and efficiently. Contact us today to learn more about how Prototype IT can support your business growth.
Photos of Prototype IT - Lewisville Managed IT Services Company
401 E Corporate Dr Suite 220, Lewisville, TX 75057, United States
Reviews of Prototype IT - Lewisville Managed IT Services Company
"After years of working with them (after our initial IT company was bought out by Prototype), finally realized that they simply weren't worth it. A $1,000/month, communication was lackluster. How am I as a customer supposed to see value when you don't communicate what you're doing? When we do have issues, we are charged on top of that with no resolution. The final solution that was provided was we were way behind on software updates, but for almost $4,000, they could complete the updates for us. What was the point to paying for maintaining and keeping our systems up to date? This review wouldn't have happened as we transitioned out but my last interaction with my "transition specialist", Jess Taylor, just left me feeling that not only was the customer service not there while a customer, it felt even worse when trying to transition out peacefully to another IT company."
"Everyone is always polite and helpful for my ticket requests. Very patient with me for the more challenging requests."
"I work with a Company Called Bio-Synthesis in Lewisville. Usually Tech support is very welll and not much of a wait. Ive worked with multile Personnel from Prototype IT. Its Nice to call back and they remember the long troubleshooting which we last went throught. One particular Associate iS Hannh O. Shes alway ensuring a way to help fiox fixes to our issues even after the calls!"
"I have been so impressed with the calm, patient and professional IT team at Prototype IT. They are so easy to connect with, and are so knowledgeable. All concerns are resolved quickly and I have never waited on hold for a professional for more than a few minutes. Highly recommend!"
"The company I work for, Agents Alliance Services, uses Prototype:IT as our IT company and every time I have needed them they have been quick to respond and kept thorough communication through the process of fixing what was not working. Every employee I have dealt with was professional and polite. Very impressed with their quality of service."
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