Cash America Pawn

"I want to give a big shout out to Rachelle, she said she was new but did a great job. The manager on the other hand was doing nothing, Rachelle was trying to help me, answer phones and it seemed like the manager got a attitude when she ask for help. The number one reason people quit is lack of training. God bless you Rachelle!"

"Good luck getting help. 3 workers one customer and zero help. Even asked for help no response."

"Nice folks second time around. Sometimes everyone has a bad day. Thank you"

"2 weeks ago I bought a gold chain. Supposed to be 14k gold. I needed cash and when I pulled it out of my jewelry box to take it to pawn shop I saw it had changed color! Every other link on the chain was black! Not gold! I paid 160 for it. How can a pawn shop sell a fake gold chain? I will change my review depending of the outcome tomorrow when I take it back. Hopefully they will refund me my money.*******update******* I went back to pawn shop and showed up he manager the chain. She mediately jumped to acción and took all necessary steps to solve the issue. Refunded my money completely and apologized. I gotta say I was very satisfied with her professionalism and excellent customer service. Thank you so much!"

"Be careful panning anything at this place. I encountered the manager Josh at another location wanting to pawn my purse. He sent me to another cash america saying that his girlfriend Christina would accept the purse for a pawn. After waiting a week I went to the location and he was there. He slipped me a sale contract and when I went back to pick my purse up he had sold it. All he kept saying was that's the contract you signed. Corporate isn't any better. There was a man there before me that they had did the same way. But I hope those cameras can do what he said they do."