U-Haul Moving & Storage of W Lawton

"Reserved a vehicle and got a confirmation call the day before. When I arrived I realized I needed a larger truck and Rebecca made the switch and upgraded me at no cost. She was incredibly helpful, enthusiastic, and quick. She did a phenomenal job assisting me. Will select this location only from now on."

"I got double charged for a a towing dolly for $296. In both your pickup location and drop off location told me there was nothing they could do about it they passed me along to the 1-800 number and I got hung up on. Plus I got charged another $12 for a dolly that I was never given I would not use this particular company ever again."

"I rented one of the pickup trucks. I had to use a credit card and I was required to purchase their insurance even though I have my own insurance. There was a misunderstanding about how much fuel was in the pickup. It was almost empty I had to put fuel in the truck before I could use it. I had to bring it back with a quarter of a tank to keep from incurring extra charges. Plus the mileage change. Not as good a deal as it seems."

"Tha people at UHaul are very friendly and polite and professional I went to rent a truck to haul off some trash. I told the young lady at the counter want I needed and she told me what size truck I should get and she was right. I only had to make one trip to the landfill. I was very pleased with UHaul l will go back if I ever need to rent a truck."

"My family and I drove 56 min to the nearest Uhaul, to have our car serviced. We got confirmation for our appointment and dropped our car of 15min prior. My husband called the corporate office on our way to the store as well as went in to make sure everything was set and confirmed, before getting our small children out of the car. While speaking to the employees inside they did not mention their only certified employee was not scheduled until 12, with a car ahead of us once she arrived. I later was informed this after being on foot with my small children in the 105 degree heat, for 2 hours with no updates or courtesy calls."