UPS Customer Center 1811 East Broadway Street, Altus, OK 73521

"Great location and friendly staff! Just check the hours before heading over. If you have a problem with your delivery call UPS, don’t leave a review. If someone was ‘rude’ to you, it’s probably just you. Try Yelp instead."

"Waited on a package that REQUIRED a signature, now we’re out a $1,500 phone because the driver decided to sign for it him/herself with the name of our street not our signature. The box was torn open on one side, no worries, the phone case was still in the package. Signature required means exactly that. REQUIRED. We are the first ones this has happen to. Do better."

"Stayed home from work to receive package, driver never knocked or rang doorbell, left door hanger on door and left. My wife also stayed home and was putting up a Christmas tree in the front room six feet from the front door and never heard a sound!!!!!!!!"

"Horrible customer service. The employee was rude before I even got through the front door, and never said hi or asked what brought me in today. Very rude and unhelpful. Also, they are not a shipping center so they will not ship anything for you unless you have it packaged and labeled yourself. Even if a company tells you to take it into a UPS store to ship, the lady here will tell you that she is not a UPS store she will not ship your package."

"Store hours on the door say they open @11:30, but they had over half a dozen people waiting outside for them to open today(8/13/19). By noon they still were not open, so most of us took our packages to Express pack&ship on Main Street. One lady was there to pick up a package, they need to do a better job about being on time to open and being considerate of other people's time."