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Arches Insurance Agency
481 East 1000 South, Pleasant Grove, Utah 84062
About the Arches Insurance Agency
Arches Insurance Agency is a trusted insurance agency located at 481 East 1000 South in Pleasant Grove, Utah, United States. We specialize in providing comprehensive insurance solutions to meet the unique needs of our clients. Our team of experienced agents is dedicated to helping you find the right coverage at the best possible price. Whether you are looking for auto, home, life, or business insurance, we have you covered. Contact us today to learn more about our services and how we can help protect what matters most to you.
Photos of Arches Insurance Agency
481 E 1000 S Suite B, Pleasant Grove, UT 84062, United States
Opening hours of Arches Insurance Agency
Monday:
10:00 - 17:00
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Arches Insurance Agency
"My agent left the company and then I was told 1 week before my insurance expires that they don't do commercial insurance anymore now they send me to someone else and now I'm waiting for their quote I still don't have insurance hopefully tomorrow Monday 11/13/2023 I will have commercial insurance on my truck again I need to hit the road"
"The owner Dave and his team are incredible to work with! Respectful and helpful. If you’re looking for an insurance company that is trustworthy and keeps you informed, look no further."
"Seems to be a common theme within the past couple of reviews...I spoke with Dave "the owner". Horrid customer service. Disrespectful and condescending. The card on file "expired".... confirmed with my financial institution that the card doesn't expire until 11/23....AND I was not notified and my policy was cancelled still without a single notification. The only way I found out that I was left uninsured with no coverage was via a debt collector notification letter in the mail. I had been driving around without insurance for five months... completely unaware. That is so dangerous to me and my family as well as other drivers on the road. ***If you're looking for insurance that is trustworthy and will keep you informed... run far far away in the other direction as these guys have higher than normal premiums and as I stated above really terrible business practices***"
"Highly unprofessional and lazy agent. canceled my policy without any notice did not attempt to make any contact to me when I called to rectify they said they would pass the information along to my agent. So it is clear to me. They are all about money and not about service. Highly disappointed in the services provided."
"If I could take away stars I would! Seriously the worst experience of my life. I have been with them since September 2022. Got a great rate, enrolled in autopay…. Yeah right!! My supposed great rate is actually 400+ dollars a month for insurance on a 2016 Jeep Renegade. Halfway through September was my first text of I’m in cancel pending status. Surprise…. I was never enrolled in auto pay. Paid 382 dollars, didn’t want to do auto pay, rate was great 170 a month! Then I’m January I re enrolled in auto pay, got a second cancel pending status the middle of February, surprise I was never enrolled in auto pay. Paid the ridiculous amount of money they asked me to on March 1. Made sure several times I was on auto pay. It never happened. Between March 1, and May 1 I now owe 882 dollars!!! And am back in cancel pending status!! I was never enrolled in auto pay. I have also never been able to get a hold of my agent, Ryan. Terrible terrible agent. If you want a terrible rate with terrible service, and no one to be nice to you and explain why your insurance on a 2016 Jeep Renegade is 400+ dollars a month, well Ryan at Arches insurance is your man! Worst agent and experience I have ever had!!"
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