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Geek Squad
10303 East 71st Street, Tulsa, Oklahoma, United States
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About the Geek Squad
Geek Squad is a technology expert institution located at 10303 East 71st Street in Tulsa, Oklahoma, United States. Our Geek Squad Agents are ready to assist with any tech issues you may have, whether you bring your devices to us or schedule an in-home appointment. From repairing phones and computers to setting up smart home devices and mounting TVs, we offer a wide range of services to meet your tech needs. Our experts can also help with appliance repair, gaming console repair, camera repair, and more. With Geek Squad Protection, your tech is guaranteed to stay working like new beyond the manufacturer's warranty. Visit us at your nearest Best Buy store for a consultation with a Geek Squad Agent and discover how we can help you make the most of your technology.
Photos of Geek Squad
10303 E 71st St, Tulsa, OK 74133, United States
Opening hours of Geek Squad
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"YOU KARENS WITH THE BAD reviews are garbage and just angry people venting, these workers can't help some of these issues but you come in here acting like the geek squad is the problem, the companies your product is around is the issue, me I have had ALOT OF ISSUES, I've been in here 4 times with computer problems that was the company dells fault, first when in for warranty repair, then got it back and the new charger didn't work, so went back and told them, setup report and sent me a new one, Dell sent me on way to small, so now I'm back, and the website didn't schedule me right but she helped squeeze me in due to this and help me, they decided to save me time and possible more issues from Dell and gave me one of the few spares they have to save me time. Yall gotta quit blaming people who try their best to help you out good lord."
"Been a costumer for a long time and brought my bose headphones in to exchange because they weren't working right. Was told they had to send them off to see if they could be repaired and was going to charge me 50 for shipping it to wherever they get them repaired. So I pay 190 a year in warranty to cover my watch and headphones. And now you want to charge me another 50 so you can see if my headphones might be able to be repaired. You guys have lost this customer."
"I was very surprised I had a problem with my TV not recognizing the Amazon Prime. I went in to settings and was able to get it to at least erase one of the icons. But I still could not get Amazon Prime to work properly. So I had to have Geek Squad come out and it was a simple as just unplugging your TV let it reset and then plugging it back in. Now it works perfect. It took the gentleman a total of 10 minutes to figure it out and has worked great ever since. These guys know what they're doing."
"I had an appt scheduled at 12:20, showed up at 12:15. The girl told me their samsung system was down and I was there for my phone and possibly needing a screen replacement, she then tells me they don't even have any screens in stock. But the topper is she argues with me that they called me and told me my appt had been canceled yet no call had shown up on my phone and no voicemail or text message, and get this I finally got an email to cancel my appt at 12:36. I had to drive 30 min to get to my appt.! Terrible Customer service. No apologies at all and no offer to make it right just a suggestion that I go over and talk to the At&t representative and see if they could help me. So, I did, and he was more than helpful! I will never pay for geek squad insurance again, they proved their worth. I might as well of been flushing that money down the toilet! I advise anyone else to take their business some where else, anywhere but this geek squad!"
"I took my laptop to geek squad for repair. It was suggested that I buy their service plan for $199.00, I did. They looked at my old laptop and said it needed parts etc that would be as costly as a new laptop so I bought a new laptop. They said leave both laptops with them and they would transfer my data from the old one to the new one and when done they would call me and go over what had been transferred and give me a tutorial on using the new one. The following day around 3pm they called and said it was ready and for me to come in at 7:40. I arrived at 7:30. A woman brought both laptops to me and said thank you. I said what about the tutorial and she replied we close in 20 minutes and our tutorials take 30 minutes. I said well I didn't schedule the appointment time, you did. She said she was sorry I misunderstood. I didnt misunderstand. No solution was offered. When I got to my car I realized they had not given me the cord to my old laptop. I tried to go back in for it but was told they were closing. So, my old laptop wasn't fixed, I spent over a thousand dollars for the repair service/tech support and office. I have no idea how to use the new one and all I get from geek squad is "sorry you misunderstood" and they still have the power cord to my old laptop."
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