Red Crown Credit Union

"I have a car loan with them. Fee for everything is crazy. You can go into the branch, pay on the phone, pay automatic, and transfer all of it is a fee of $4/5.99. When I pay early, on time, a higher amount or even two times in a month it’s all going to the interest rate, barely to little is on the principle. Never had this problem with other banks. The ‘little’ interest rate is a lie, I believe, I think it’s hidden rates somewhere. I had a 14.9% with someone else and was owing a way lower amount than what I’m owing with a one digit rate. Before you saying anything the cars were the same amount only off by dollars. Every time I call in I’m on hold for more than 30 minutes. When they do answer they’re rude. I feel nobody in the branch is knowledgeable of their job because when I asks questions there asking each other and still not able to answer my question. I’m told they will get back to me which they never do. I’m tired of them as much as they’re tired of me. I learned you can transfer loans so I’m hoping my bank will pick it up. This credit union is a hassle and the worst I’ve experienced"

"They answer the phone super fast and are so helpful. I had a situation with a business check and my personal account and they resolved my problem within a day! They are the best! I also always have a good time when I go inside to get money, the tellers are always so happy!"

"One of the worst banks in Tulsa. If a class action lawsuit was brought up against them I wouldn’t be surprised. During my wife and I’s early years of marriage we were working on building our credit. We asked our bank redcrown to assist. They gave us both credit cards and we were responsible with them making payments and not over spending keeping our balance low. At some point redcrown changed their system making it incredibly difficult to make payments online. We began to try and make the payment in person but they would charge us a fee to do so. They did all this very hastily and under the radar. What was most frustrating for us is we were set up on auto pay but when they changed their system auto pay was gone and we received negative marks on our credit history. The tellers were always rude, and never wanted to help, there attitude was always this is the way it is and get over it. I would avoid banking with this company at all cost. We’ve left and have since been with WeStreet for 5 years now. I write this review today because still after all this time I’m having issues with redcrown and their negative reports to the creditors. Horrible company. RUN."

"This branch of Red Crown has amazing customer service. I have always had great experiences with Red Crown and today was no different. Brandon at the teller desk inside and Samantha in the loan department both were excellent today. I highly recommend this branch of Red Crown! Great job."

"These people have no idea how to treat a customer. They do not know how to properly loan money to commercial clients. I have been in business over 30 years and they tie my Corporation directly to my personal credit score hurting my personal borrowing ability and personal credit score. I asked them to resolve the issue. I have done business with many banks and credit unions and recommend you do business elsewhere. I have talked to the Red Crown business lenders and business lending management and got no resolution. I have had 3 car loans with them and am closing the remaining two and my personal and business accounts. I spent 3 days getting a commercial corporate company car loan and they would not work to remove the ties to my personal account which directly effect my personal credit score and ability to borrow. I need to purchase 3 more company vehicles and need them attached to my 30 year old business. Borrowing is not a problem, picking a good lender is. Look at their reviews, The last 2 loans have had issues and its due to their incompetence."