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Geek Squad
5520 East Skelly Drive, Tulsa, Oklahoma, United States
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About the Geek Squad
Geek Squad is a technology institution located at 5520 East Skelly Drive, Tulsa, Oklahoma, United States. Our Geek Squad® Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you bring your tech to us or schedule an in-home appointment, we can help install and repair products in your home.
Our In-Home Advisor can visit your home, show you what's possible, and create a customized plan for adding new tech or appliances. We offer services such as phone repair, Apple repair, computer and tablet setup, TV mounting, smart home installation, appliance repair, gaming console repair, camera and camcorder repair, and more.
Geek Squad provides an unmatched level of tech and appliance support, with Agents available online, on the phone, in your home, and at Best Buy stores 24/7, 365 days a year. We offer Geek Squad Protection to ensure your tech stays working like new beyond the manufacturer's warranty.
Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you have about your product. Our Agents can help you get more out of your tech, electronics, and appliances, discover new technology, and stay up-to-date on the latest tech innovations.
Photos of Geek Squad
5520 E Skelly Dr, Tulsa, OK 74135, United States
Opening hours of Geek Squad
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"They were very accommodating, pleased!"
"Only received 1 star because zero was not an option. I called them before going to the store in order to see of they replaced apple watch batteries they said yes… so I drove up there to get watch fixed. After being told they do not take walk ins, i was able to get on best buy’s website and make an appointment for 5 minutes after the time i walked in. The little fella asked if I had apple care and when I told him no, he informed me batteries in watches could not be replaced and my only option is to purchase a new watch. I left called apple support who informed me they could replace the battery for $99 bucks without having to replace the entire watch. What a complete waste of time!"
"I didn't use their services; I called to ask if they could repair my gaming system, they could not because my device was not purchased through the warranty/repair program which was disappointing. I feel if you can make a repair and someone is willing to pay for that repair then went wouldn't you accept their money and repair the device? That seems like a company declining money for services they can indeed perform. Nonetheless, the person answered the phone and my questions and was not rude or short with responses. 5 stars just for her, hope she is paid well for her time."
"Apple says “you’ll get the same level of support as Apple” took my iPad for an issue and the lady looked at it and said “it says you need a data plan” which obviously I already have and the cellular still doesn’t work “well I’m going to have to send it in” They can’t do anything do not take your device here. What a joke and waste of time."
"Bought a "open box" refrigerator that was delivered. Delivery was made and water etc. was hooked up by Geek Squad. It was discovered a day later that the ice maker was not working. Geek Squad sent the same delivery guy out to "repair". He did a cursory check of the connections (waste of time) and said they would have to call out a appliance repair person from/thru Geek squad. The guy that did the follow up visit told me to call the geek squad Toll free number to learn of when it would be scheduled. It has been several days now and I have made several attempts to call the Geek Squad Toll Free number and I waited on hold for over 30 minutes only to get disconnected. I have since talked with several people in the Midtown Tulsa store only to get referred back to the national Geek squad folks for scheduling a repair. Each and every time I have called...the hold times are ridicules. I finally got ahold of someone at Geek Squad to come out to repair the ice maker.....we will see what happens. I don't have a lot of faith at this point. If this is how Geek Squad supports their customers...if you are prompted during your purchase to add Geek Squad coverage.....I would NEVER spend an extra dime for their coverage. They are either understaffed or too much stuff is in need of repair. (I think it is a staffing....and attitude situation). I hate to write bad reviews.....but in this case Geek Squad more than earned this 1 star rating. Hopefully someone will take notice and rectify the long hold times and empower a more can do attitude."
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