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T-TOWN APPLIANCE
4622 East 31st Street, Tulsa, Oklahoma 74135
About the T-TOWN APPLIANCE
T-TOWN APPLIANCE is a premier home goods store located at 4622 East 31st Street in Tulsa, Oklahoma. Our store offers a wide selection of top-quality appliances for every room in your home, including kitchen appliances, laundry machines, and more. With a focus on providing excellent customer service and competitive prices, T-TOWN APPLIANCE is the go-to destination for all your household appliance needs. Visit us today and discover why we are the leading appliance store in Tulsa!
Photos of T-TOWN APPLIANCE
4622 E 31st St, Tulsa, OK 74135, United States
Opening hours of T-TOWN APPLIANCE
Monday:
10:00 - 17:00
Tuesday:
10:00 - 15:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 15:00
Friday:
10:00 - 17:00
Saturday:
10:00 - 14:00
Sunday:
Closed
Reviews of T-TOWN APPLIANCE
"10/10, service exceeded expectations. Genuinely impressed with the customer service received from who I spoke with on the phone. She provided me with accurate, on-time delivery ETA updates via text. The delivery tech was friendly and seemed genuinely happy to help. 30 day warranty on product. Appliance arrived clean and as advertised. Highly recommend for service alone"
"Don't recommend going to them I called to get information on an appliance I asked if they had the appliance and then they just sat on the phone didn't State the prices very rude"
"Would not recommend buying washer and dryer set from them. They have a nice tech that came out and installed both washer and dryer for us. The dryer would not get hot, the tech came out and replaced the fuse, and it still would not work. The washing machine hose was leaking at the faucet, so he came out and replaced the washers on it, and you have to run the spin cycle 2 times for it to get the water out. I tried calling, they don't answer, so I text, her and she said "there will be a fee for the repair as we are past the 30 day warranty. The repair fee is $129.00, but, if you want to purchase the extended warranty, its $179 for 6 months which covers the washer and dryer. With the fuse keep blowing out, I suggest getting the vent cleaned out. (the vent shoots 6 inches straight out the back, it was fine)". I told her I didn't agree with her, and she never replied. We will never use them again!"
"UPDATE: Within 30 days of the new $140 part being put in, the washer began to act up again. We called and texted for weeks and never got a response. So much for a 30 day warranty on parts of the business doesn’t call you back. So now the same part needs to be replaced and the same issue has come back and we are not within the warranty. Beyond frustrating! ——————— Buyer beware! Sold us a washer and dryer set in April 2022. October our drum in the in the washing machine began to go out. The drum was not spinning well enough to get the excess water out of our clothing. Paid $40 for a diagnosis. A small plastic part had been stripped. The deeper issue was that a major part of the drum was stripped down working at about 70%. I was told that the plastic part would have been replaced before the sale but the most expensive part, that was causing the plastic part to be stripped, would have been looked at but not replaced. So in essence, they sold us a machine with a part that was defective. Because of that defective part, we will have to either replace it or replace the corresponding part likely every year. The total cost to replace this tiny little “made in China plastic part“, is $140. After calling and speaking to the shop, I was told that this is just the way buying used goes. No, you get a used appliance up and running and if there’s a part that is only operating at 70%, you should fix it before selling if operating ethically. Because this part was not even up to par when we bought it, we are going to spend as much or more than the cost of the washer to fix it all when said and done. They should honor that they made a mistake and fix the deeper issue. Someone wasn’t doing their job and it will cost us a lot of money. Go elsewhere if you want a quality refurbished item. Or if you want good customer service."
"My washer went out right before Thanksgiving. Understandably, I had to wait through the holidays for them to deliver. I was happy with the new washer.... until about 20 days later, right around Christmas, the drain pump went out. I called and they came out quickly to inspect it. They ordered a new part and that took almost two weeks to arrive. I didn't complain. He came out and installed the new part this evening. He was done within an hour. I never heard him turn the machine on to see if it worked. When he left I started a load. It's still broken, has leaked all over my carpet again, and I'm furious. I hope they will replace as that's the only thing that will make this right. I'm not going without any longer. I will update this review if they do. Update: they won't even answer my calls or texts. I'm reporting to the BBB and will see if I can dispute with the bank that processed the payment."
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