Palladium Nail Bar & Lash

"I had a great experience here. They are super nice and friendly! My nail tech Katie did a great job on my nails! I absolutely love them! If you are the type of person that wants nail designs this is the place to go!"

"Stephanie was amazing! She saw my vision and made it a reality!!! I love my nails! They were all nice!! Would highly recommend this salon to everyone!!!"

"The vibe was not one where they made you feel welcome or like they actually wanted to do your nails. I felt like I was an inconvenience to be there asking to get my nails done and I was the only one there at the time. The girl that greeted me was nice but after that it was an uncomfortable experience. I did not get the color I picked out. Which I can over look since it is not a terrible color but It was the pushing my hands around and rough handling that irritated me. Like he was upset to have to paint my nails. There was confusion about if I was getting acrylic nails, a manicure or just a polish. I asked for a French tip manicure with colored gel and the whole nail was polished instead. It was not the best paint job. Looks like I got my nails done weeks ago."

"I normally have very thick nails and I care for them very well. I keep them covered with a gel manicure so they are protected. The nail tech tried to use acrylic nail remover on my natural nails. I stopped her and told her that was too strong for a gel manicure on natural nails, she acted like she understood and began filing my nails. She ended up destroying my nails filing them to the nail bed. All of my nails have broken within 7 days of the service. Usually when I get a gel manicure on my natural nails it lasts for two months with no breakage. It will literally take 6 months for my nails to regrow and be strong again. I hate to complain and after the first nail broke one day after the manicure I debated on calling, but decided I just wouldn’t ever go back. Today after all my nails except one have broken off and are splitting and peeling, and painful to the touch, I decided I couldn’t let my experience happen to another person and went in to show them my nails and complain. They refused a refund because I had waited too long. I understand that, however, there was absolutely no apology, they refused to accept responsibility and told me that it was OK that I was upset and would never return. Truly just an acknowledgment that my nails were destroyed and a heart felt apology would have been something. If I could, I would give zero stars for the terrible service and lack of any type of customer service recovery. I decided I had no choice but to post this scathing review and say how much I warn anyone with natural nails to AVOID this place entirely."

"This is the best salon in Oklahoma City! I have only had the best experiences here! It is upscale and clean! Any design I ask for Stephanie makes look perfect!!! Every experience is relaxing and so much fun! The staff is attentive, and constantly offers a variety of refreshments. Every time I go in they have an incredible attention to detail and will happily make any changes requested! I recommend making an appointment because they are so great which means they are always busy. Even if there is a wait, it is SO worth it! After many subpar experiences with other salons this is the only place I trust!"