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Geek Squad
5801 North May Avenue, Oklahoma City, Oklahoma, United States
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About the Geek Squad
Geek Squad is a technology institution located at 5801 North May Avenue in Oklahoma City, Oklahoma, United States. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you bring your tech to us or schedule an in-home appointment, we are here to help with installations, repairs, and troubleshooting.
Our services range from repairing phones, computers, and tablets to setting up smart home devices, mounting TVs, and even installing car electronics. We offer same-day Apple repair in many locations and provide expert assistance with gaming consoles, cameras, and appliances. Our In-Home Advisor can visit your home to create a customized plan for adding new tech or appliances.
Geek Squad provides unmatched tech and appliance support with Agents available 24/7, 365 days a year. Whether you need help online, on the phone, in your home, or at a Best Buy store, Geek Squad is here for you. We also offer Geek Squad Protection to ensure your tech stays working like new beyond the manufacturer's warranty.
Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you have about your products. Our goal is to help you get more out of your tech, discover new technology, and stay up-to-date on the latest innovations. Visit Geek Squad today for all your technology needs.
Photos of Geek Squad
5801 N May Ave, Oklahoma City, OK 73112, United States
Opening hours of Geek Squad
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"Called Geek Squad on Monday around 10:30am after 15 min. wait time, they told me the earliest they could be here to fix the computer would 3/30/22 7am-12pm. I said that would be ok. They didn't give me a case# nor a work order #. Today is 3/30/22 3:30pm they never showed up nor called. Just got off the phone with them after being hung up on after waiting 15 min. I called back was on hold another 50 min to only be told I would have to call another #. I called them and now they want payment before they show up and are stating it starts at $200.00. What are they thinking, they already didn't show up for one appointment and they want me to pay in advance I don't think I will be using them in the future if this is how they treat their customers"
"Took my receiver for repairs, she said that they need to ship device to Kentucky $89 fee plus repairs. Do not have technicians on site, Inconvenient, Expensive, Stupid , do not want your business. Never go back to those Geeks."
"don’t know if this is the worst Best Buy in OKC or the most negligent. As a Apple customer who pays for apple care I expect the best or even half decent customer service available. The Geek SQUAD DID NOT call, email, text or leave a message letting me know they did not have the equipment to fix my phone. This resulted in me driving an hr and a half to be told to turn around and reschedule for next week. Another thing if someone make an appointment make sure to look at the description to make sure you don’t waste my ones time. And I hate to tell you but simpling saying sorry retired is not enough. I understand it sounds good to tell customers that you tried contacting them or emailing them even when they read it back to you, BUT THEY NEVER DO. I specifically and referencing the employee Abraham. Thank god Abraham in the Bible did his job correctly for the other Abrahams that can’t. After rescheduling my next appt I again received no conformation of my appt. Best Buy and Geek Squad need to do better if they are going to partner and be 3rd party companies."
"I specifically said what I needed done and they said they could do it. Called the next morning to find they were trying to run a 150 diagnostic on my computer without being asked and I did not sign off on this charge. They tried to tell me my computer was riddled with virus which is bs. I fix computers myself and was trying to save myself time by having them install memory which they turned after I said hell no to the unwanted useless diagnostic and said oh then we can't help you. Waste of time and liars. Go elsewhere"
"I called the Geek Squad regarding a spam issue with a group posing as Microsoft Support... The 3rd party group through some means unknown to me locked up my computer and placed a pop-up on my screen saying I needed to call them to fix the virus that was in my computer. They would not verify who they were and eventually hung up. What a SCAM.... needles to say my computer was still locked up so I called the Geek Squad at 5801 N May Ave in OKC and the lady on the other end talked me through a fix at no charge. Kudos to the Geek Squad, a fix for free... WOW and they say nothing is for free these days."
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