MidFirst Bank,

7100 West Hefner Road, Oklahoma City, OK 73162

"Went inside for the first time a couple of Saturdays ago, the older blonde haired lady with glasses was rude. She had the other tellers help her with my deposits. I told her sorry the blank envelope without a date was for change. She preceded to say you told me it was a deposit now I have to reverse it. Then, she told me to move over to another window and wait for the other deposits to get done even though she still had some. Now, last Saturday everyone was very nice and offered great customer service. Hope I don't get that older lady again, would have to decline her assistance."

"Always curtious, kind and considerate. Excellent on keeping track and contacting me when unusual transitions appear on my account."

"A very bad customer service especially the manager of the branch, she treated us with weird attitude. I’m a US tie for 2 new arrivals refugees need to cash their checks from Catholic charities, she has zero knowledge about the Office of Refugee Admission and how to treat new customers. They were planning to open an account with the bank and deposit their benefits with midfirst bank but they changed their mind due to bad communication with them. Instead of calling main office she called the other branch who cashed their checks 4 days ago to make sure that I was the person who cashed the previous checks in 63rd branch. Please hire experienced and professional managers."

"After 18 Years I'm done. Every time I try to get an issue resolved I get ignored or blown off. If you're not a major business you don't matter. The last 3 years I've been stationed out of state and it only got worse. I've been a Midfirst Bank customer since I was 15 and I'm never going back. They do not care about you, and if you're in the military you matter even less. Literally the most difficult bank I've had to deal with. Second worst, IBC is the worst. DO NOT use midfirst, use literally anyone else. I'm definitely going to warn all my guys stationed here to stay away. I’m so thoroughly disgusted with them and their corporate maliciousness."