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Neal's Homestore
2825 U.S. 75, Okmulgee, Oklahoma 74447
About the Neal's Homestore
Neal's Homestore is a premier furniture and home goods store located at 2825 U.S. 75 in Okmulgee, Oklahoma. With a wide selection of high-quality furniture, decor, and accessories, this store is your one-stop shop for all your home furnishing needs. Whether you're looking to update your living room, bedroom, kitchen, or outdoor space, Neal's Homestore has everything you need to create the perfect look for your home. Visit us today and let our friendly staff help you find the perfect pieces to make your house feel like a home.
Photos of Neal's Homestore
2825 US-75, Okmulgee, OK 74447, United States
Opening hours of Neal's Homestore
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
13:00 - 17:00
Reviews of Neal's Homestore
"At first the service was great, but the service after the sale has not been a good experience. I purchased a high end sofa , recliner , footstool and kitchen set. The sofa , recliner and footstool has broken down and had to be repaired 3 times and waiting on them to get back with me on the 4th repair. I purchased the extended warranty on the items and they are now not returning my phone calls for the needed repairs. Also purchased a very large and expensive bedroom suite. The mattress has already broken down in less than 2 years. It too has a warranty with it. When I asked for a copy of the extended warranty on the items, I was told there was nothing in writing as to what it covers but told me it covered any repairs needed. Now they are making up excuses and had me sign a form that they said they needed signed for the pickup on repair. Still waiting on a callback for repairs. I spent over 15,000 on these items and they are broken down so many times and there is just my husband and myself that lives here and we do not have any kids or grandchildren so there are no kids to jump around on the furniture. I have contacted the BBB and they are not a member of the BBB per the BBB office. The BBB provided me with 2 other ways to file a complaint and my next option will be to file a claim in court. There is no reason the furniture at this price should break dot like this. It’s not right that they charge you over 1,000 for the extended warranty and cannot provide you with nothing but a sales slip to show you have the extended warranty and nothing in writing to show what is and is not covered. Now they are not returning my calls and I am only halfway through my warranty time period. I wish I had taken my business somewhere else. They made their sale and do not care about service after the sale . I am only asking for service after the sale and for them to return my phone calls. This doe not count the many times they cancelled the service calls because their staff did not show up for work on those days. They do their own in house repairs out of their van at your house, so i don’t believe the repairs are being done by a qualified repair person or it would not continually break down in less than 2 yrs time in the same places. Last time the repair person said he had was replacing a part due to the springs. He repaired it in the house and all he did was to put in a piece of foam and staple it back down."
"We wanted to trade in our electric recliners that we just bought from them and we wanted an electric love seat! It was a go ahead and we ended up getting a love seat and matching sofa. Possibly getting a fireplace too. Outstanding experience!! Kenneth was amazing as usual!!"
"Sales person is always pleasant and helpful. I found just what I wanted in a few minutes. They will deliver and set up for me. Great place to shop."
"We shopped with Colin in Sapulpa and he was great! We got a whole living room set and then decided to order a coffee table, end tables and a sofa table and he got us great deals! We love it! Thanks for all your help!"
"The staff was very pleasant and extremely helpful. Delivery was prompt and the crew was very professional to take care of our new furniture and also the residence. Would have gave them a five star rating but waiting on the delivery of additional items."
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