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west elm
1926 Utica Square, Tulsa, Oklahoma, United States
About the west elm
West Elm is a premier furniture and home goods store located at 1926 Utica Square in Tulsa, Oklahoma. With a wide selection of stylish and modern furniture, decor, and accessories, West Elm is the perfect destination for anyone looking to update their living space. Whether you're in need of a new sofa, lighting fixtures, or kitchen essentials, West Elm has everything you need to create a beautiful and functional home. Visit us today and discover why West Elm is a favorite among interior design enthusiasts and homeowners alike.
Photos of west elm
1926 Utica Square, Tulsa, OK 74114, United States
Opening hours of west elm
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
12:00 - 17:00
Reviews of west elm
"Beautiful furniture and home goods store. Lots of mid-century modern options. This location was in Tulsa. It was nice to see things in person. I liked the display set ups. There are lots of fragile, breakable items here and tight corners so it's not a good place to bring toddlers and strollers, in my opinion."
"Customer service for Williams Sonoma/West Elm is the worst I have ever dealt with. For 7 months now we have received broken consoles....5 to be exact that show up on the truck broken. They don't even look. One had a QC sticker on the box that it was inspected that day and it was in 3 pieces when it arrived! This isn't a review of the tulsa store, but I wanted to warn people that if you buy something online or order from the store, you will deal with customer service and you will wait forever and they will never fix it. We also never received the hardware for the console either. RIDICULOUS. I can't describe all the things I hate about this company because they have 100% lost all credibility in my books. Worst customer service of any large company. And I LOVE their style, but will not support a company that can't support their customers who pay their bills."
"We do not recommend ordering any furniture from west elm. In September, we spent 2200+ on two custom accent chairs. The original delivery date was December 18th. We were excited, right in time for Christmas. A week before the original delivery date, we received an email, stating the delivery date would be pushed back. We received MANY more emails, the date getting pushed back. We finally received our chairs mid March. After the chairs were delivered, we rearranged our living room, so excited, the chairs were beautiful. In the sun, I noticed a scratch in the chairs. I ran my fingers a long the scratch and it was deep, ON BOTH CHAIRS. My husband immediately called customer service. They told us they would replace the chairs with brand new chairs, but they won’t be delivered until August. We didn’t mind waiting until August but they wouldn’t allow us to keep the chairs that were damaged, due to company policy. We were not going to wait another 5 months for chairs, so we took the refund. First, my husband was on the phone with customer service for 45 minutes. That Monday, we received another email stating we would like a replacement. Umm no! He was on the phone for an hour, trying to get this issue resolved. A week later, we received a gift card in the mail for 233 and some change. We assumed the gift card was sent by west elm for our troubles. I was like, “wow! West elm’s customer service is top notch and was blown away!” (I ordered a planter) then a couple of days later, we received another gift card in the mail for 2,000. My husband called again, confused. The employee said that was our refund! NO! We didn’t want “gift cards” for our refund, I was LIVID! Our “refund” came in two separate gift cards. They refunded our 2,000 but was out 233 because I already bought a planter with that gift card. We will never do business with west elm again."
"While I haven’t actually been inside the west elm store on Utica, I recently purchased multiple pieces online from them and I’m very happy with the purchase. The quality of the furniture is excellent and the services from the delivery team and customer service have been top notch."
"This store is about to lose a lot of customers. I was driving there for 30 minutes just to find out that I have to make an appointment to shop. Also they are requiring to wear a mask the whole time in the store, like are you serious?!?! there is an empty store and why do I have to wear a mask? I was about to spend a lot of money there but no thank you with all this madness."
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