Espire Dental | Norman

"Great place for kids! I had an emergency appointment with my 4 year old and the team was phenomenal. Front desk receptionist even played with her and provided coloring materials while I filled out paperwork. I was continuously impressed by the hygienist who got an X-ray and provided toys while the doctor and I spoke. It was a team effort to take great care of us and we greatly appreciate it!"

"The dental work I received was phenomenal. HOWEVER, they will screw you over when it comes to insurance. A good couple of months ago I called around dentist offices because I had a filling fall out, and this one said they take my insurance and could get me in the quickest. So I go in and they tell me what needs to be done, show me my estimate and we schedule for my next appointment. At the next appointment, I pointed out that my estimate was not adding up to what my insurance covers. One of the dental assistants tried to explain to me that sometimes insurance will have those fine print details about how the patient portion percentage is only a percentage of the allowable amount. That seemed fair, but still felt out of place. I guess she was so convincing with that information that I felt like the procedure would cost that amount no matter where I went. What she didn't mention was that their office was NOT in-network with my insurance. Now correct me if I'm wrong, but when you ask if your insurance is accepted at that facility and they say yes, then that should mean they are in-network with that insurance company. Obviously you can go anywhere with whatever dental insurance, but the difference comes into play when that facility is in-network or non-network. After receiving my EOB and noticing how much more I would have saved if I had my procedure done at an in-network office, then I would have gone elsewhere. I literally would have saved over $1,000 if it weren't for them flat out lying to me when asking if they accept my insurance. I guess lesson learned. You must specify your question by asking if they are in-network with your insurance instead of asking if they accept it. Such a shame because they were super nice and the work that was done was amazing..... will not be back though. After calling and discussing with them about the situation, at first they still didn't make sense with the portion I would most likely owe. They told me I would only owe about $150 after insurance paid their part, but my EOB says over $1,000. After pointing out that that $150 amount is after I had already paid over $1,000 using my care credit card, I think they finally got the point I was trying to make. Said they couldn't do anything about it and that it's not their obligation to inform me whether my insurance is in or out of network. So with that, I most definitely will not be back. Thanks for nothing and your snarky attitude towards the end of our call."

"Extremely efficient and first-class dental office. I’ve been a patient here for over 20 years having a range of treatments done from routine checkups and cleanings to bridges and implants done. Dr. Spurgeon and his staff are A+"

"I absolutely recommend this place! I’ve had pretty much anything and everything you can get done here (e.g., Invisalign, implants, root canal, cleanings, etc.) and everything has gone perfectly. Dr. Spurgeon and his staff are all so wonderful and nice. I’ve never had an issue getting an appointment either!"

"Staff are all friendly, helpful, and efficient. They are mindful of your time and concerned about your comfort and your understanding of procedures. They are also helpful navigating the insurance confusion. The practice seem well versed on the latest techniques and equipment. As pleasurable as going to the dentist can be."