Provo Marriott Hotel & Conference Center

"I was excited to stay at this hotel. It was nice and big, great location, friendly and helpful staff. Easy to park and quick and close elevators. The room was nice and big, clean. Nice closet and great bathroom and shower. Nice charging plugs by the bed. The huge problem came when we tried to sleep (and getting there at about 8pm that was pretty quickly after arriving). The guy in the room next to ours had a 20 minute coughing fit.. we heard every second of it like he was in our bed .. and some continuing episodes throughout the night. The door also was very bright at night and obviously not sealed well, heard kids running out there in the morning, about 7am. Too bad.. the service and esthetic really made me want to love it but won't be staying there again, as my main goal at staying in any hotel is to sleep. I was also surprised the breakfast wasn't included... and was as pricey as it was."

"Beautiful hotel and seemed to be great staff. Until an employee pocketed our cash and had our room charged for our meal. My friend who I have been with has been a huge Bonvoy membership and the fact that she got royally screwed and told that she wouldn’t be charged and then finds it at the airport on our way home Is unfair and truly disappointing. She will be removing her membership since we found the true colors of that hotel"

"Not a whole lot to say about this place. Solid hotel, the rooms were great, the conference center was really nice as we're here for business. The gym is superb, and the pool and jacuzzi are great as well. All around is just a good hotel and definitely would come back again. Also, Love Provo."

"Sheets and shower curtain had blood and ? stains. Next door room service trash got spread around in front of our door and left for two days. Very little drawer/storage space. Shower drain backed up. No microwave in the room. Breakfast buffet was maybe fancier than Holiday Inn, same waffle maker, and for $19 I won't miss the mediocre omelet. Friends staying with us had a broken toilet and other problems. Restaurant service was completely overwhelmed and took hours do bring out food. For the premium price and reputation, I won't stay at Marriott again."

"Excellent location for a hotel, right in the heart of downtown. It's an older hotel though, but has been remodeled very nicely. Unfortunately with an older hotel, the walls are just very thin. Even with a sound machine running, I could hear my neighbor's phone buzzing during the night. Also the door to the stairs, which was right next to my room, slammed and closed very loudly, so when someone came in at 2:30am, the slam woke me up. The rooms are large and modern. Very much what you'd expect from Marriott. Comfortable beds and pillows. Great service, friendly employees. Parking is free, but the garage is very tight, so take care to drive safely in there."