The Cherrington Firm, PLLC
746 East 1910 South, Provo, Utah, United States
About the The Cherrington Firm, PLLC
The Cherrington Firm, PLLC is a reputable finance institution located at 746 East 1910 South in Provo, Utah, United States. With a team of experienced professionals, they offer a wide range of financial services to meet the needs of individuals and businesses. From investment planning to tax preparation, The Cherrington Firm, PLLC is dedicated to providing personalized and reliable financial solutions to help clients achieve their financial goals.
746 E 1910 S STE3, Provo, UT 84606, United States
Opening hours of The Cherrington Firm, PLLC
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of The Cherrington Firm, PLLC
"Fabulous collection agency, I have personally worked with them for over 20 years and they do a fantastic job with collecting unpaid debt that we as a company were unable to collect. I highly recommend using Cherrington Firm as your collection agency."
"Most unprofessional place ever. I had a bill go to them that I was unaware of due to a doctors visit that didn't get billed to my insurance. When I got the first call the girl was extremely rude and short with me. I assumed it was a scam since my phone flagged it and said they must have the wrong number, she then proceeded to say "isn't this (my name) born on (my dob) with the last for numbers of your ssn (my ssn)" which I never confirmed I was even myself. So she just went and spilled my info without confirming first. When clarifying who the bill came from she said "due to HIPAA I can't tell you" still not sure how that violates HIPAA when she gave out my personal info first. I finally figured out myself what the bill was for and contacted the office since they wrongfully sent me to collections and they said they would waive it and bill the insurance. Keep in mind this was 2 years after the doctor visit and I never heard anything before that. Then 6 months after the initial call I get another call from this law firm. Saying I still owe them, went through a long process to get it removed and they finally agreed since the original bill was paid for. Ask them to send me a letter saying everything was resolved. Then 4 months go by with no letter and I received another call. I got frustrated and told them we already figured it out and I don't owe you anything. The girl was again extremely rude and told me I was stupid and didn't understand how collections worked. Called the office again and found out they got paid and were trying to make extra money off my bill. Called back to make sure everything went through and the woman I talked to was so sweet, I wish I remembered her name, but she got me the letter and waived everything and now the issue is finally resolved. I'm really not happy with the whole situation, they seemed really scammy based off the initial few calls and the girls just spouting out random legal terms. This place is also not on the BBB. So just do your research!"
"Funniest thing ever. I did all the work got my insurance to pay what they should have lmao. I STILL had to pay attorneys fees after the insurance paid in full because they had the wrong account number...thats it. Then a few weeks later TODAY a MONTH after I paid they called to collect. Veronica called to collect...then said oh yes looks like you paid a month ago ha! She said oh yes sorry looks like you did pay! So I said what do I get to collect from you????? She said oh we will send a settlement letter in 30 days...I said oh because you're a month behind lol!!! They should be EMBARRASSED. She said anything else you need from me? I said NO anything else you need from ME?????? YOU CALLED ME....Lol she said no....ummmm.. i even had to call them for the settlement documents after the hearing....IDIOTS...Fight them...even if you don't feel like you can...do it...don't settle with them. They don't have their act together. DO NOT SETTLE. FIGHT THEM TOOTH AND NAIL. YOU HAVE RIGHTS. PLEASE DO NOT SETTLE WITH THEM...EVEN IF IT GOES TO COURT TALK TO A JUDGE OR A FREE ATTORNEY"
"My whole situation with my bill being sent to this company was a mess and very frustrating BUT Miley got right on it and helped me get it sorted out. She was wonderful to work with. She could have told me it was what it was and stuck me with an unfair bill but she went above and beyond and got it handled for me. Thank you Miley!"
"Jasmine is FANTASTIC!!!! She helped me get a very stressful and horrible situation resolved very efficiently today. I had been sent to collections without ever receiving a bill from the original facility despite asking them for a bill over 30+ times. I had ZERO idea how bad my situation was until I spoke with Jasmine. She let me know that I was not far away from having legal action taken against me, and helped me come up with ideas for how I can pay the bill before it got any higher or the situation got any worse. I’ve worked in Customer Service for over 10 years and Jasmine is INCREDIBLE!!! She has a level of customer service that you either have naturally or you don’t; but it CANNOT be taught at her level of excellence. She really went out of her way to help me out which was highly appreciated because I’ve been so sick I’ve almost died multiple times, for over 2.5 years and unable to work. I hope to never be in collections again, but if I have to I hope that it is with Jasmine because there is no one else that I would rather work with while being in collections. She is a fantastic asset to this company and they are very very lucky to have her as an employee. I’m genuinely hoping that they acknowledge just how lucky they are to have her and how amazing she is at her job. Jasmine, I hope you see this as know how amazing you are . THANK YOU SO MUCH AGAIN FOR EVERYTHING!!"
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