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Hourglass Collision Repair South
10226 East 61st Street, Tulsa, Oklahoma 74133
About the Hourglass Collision Repair South
Hourglass Collision Repair South is a premier car repair institution located in Tulsa, Oklahoma. Our expert technicians are dedicated to providing top-notch collision repair services to get your vehicle back on the road in no time. With our state-of-the-art facilities and advanced equipment, we ensure that your car receives the highest quality care and attention it deserves. Conveniently located at 10226 East 61st Street, Hourglass Collision Repair South is your go-to destination for all your auto repair needs.
Photos of Hourglass Collision Repair South
10226 E 61st St, Tulsa, OK 74133, United States
Opening hours of Hourglass Collision Repair South
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of Hourglass Collision Repair South
"They had my Kia SUV after I got in a fender bender. It took over 2 months to finish. When I got my SUV back, my firearm was missing, and the engine light was on. I complained loudly, so they forcefully pushed me out of the building and told me they wouldn't fix my POS Kia. They proceeded to call the cops on me as I waited for my tow truck."
"Hourglass has been amazing. I have done multiple projects with them from old school to new school to a complete build. Always told notch work and customer service is second to none."
"Hourglass did a great job repairing some minor damage on my Mercedes GLC. The repair process took about 10 business days. 2 days to submit an estimate to insurance, 5 days for insurance to approve, then 3 days to repair. If the insurance didn’t take so long they would have been done in 1 week. They were great communicators to whole time. I really appreciate the team at the front desk and Eleanor! I also really appreciated the interior and exterior clean they did after the repairs. Going to this certified Mercedes repair shop was excellent."
"Zero stars was not an option unfortunately. BE AWARE, DO NOT GO HERE especially if you own a Mercedes. Brought my Mercedes to this certified autoshop as i had no choice since they are the only shop with this certification. I brought the car in for a few dents and scratches. They make you sign paperwork before they even accept your car and they use this when they try to rip you off. Fast forward NINE weeks and only one call from the account manager assigned to my vehicle (all other updates involved me calling to initiate the communication) later. They held my car hostage until i paid absurd charges not communicated at any point beyond saying there was a possibility (in the paper they make you sign before sharing any information). I specifically asked/told them not to perform any extra work without my approval, especially if it involved out-of-pocket payments from me. Beyond the extreme unprofessionalism and ineptitude of the account manager AND President of the “company”, throw in rudeness (e.g. hanging up in your face, calling the customer “full of attitude”, and “figure out what you owe from the numbers i gave you”), no communication, and a car that STILL has scratches (old and new). Attached are pictures AFTER the car was at the shop for 9 weeks. This is what they consider full repair, paint, and detailing... Might as well be a criminal organization. STAY CLEAR OF THIS "business""
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