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Gerber Collision & Glass
9233 South Memorial Drive, Tulsa, Oklahoma, United States
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About the Gerber Collision & Glass
Gerber Collision & Glass, located at 9233 South Memorial Drive in Tulsa, Oklahoma, is your go-to destination for all your car repair needs. Our services include collision repair, auto body repair, dent and scratch removal, frame straightening, auto paint repair, paintless dent repair, bumper repair, and more. Our goal is to bring your vehicle back to pre-accident condition, ensuring that it looks as good as new.
At Gerber Collision & Glass, we are proud to be an I-CAR Gold Class auto body shop, which is the highest training level recognized in the collision repair industry. Our certified technicians follow strict guidelines to ensure that your vehicle receives an integral repair that meets or exceeds industry standards.
Whether you need windshield replacement or repair, our team at Gerber Collision & Glass Tulsa has got you covered. We use high-quality auto glass and installation materials, providing a quality repair backed by a lifetime guarantee for as long as you own your car. We offer convenient drop-off or mobile/on-site auto glass services at no additional charge, giving you the flexibility to choose the option that works best for you.
Customer satisfaction is our top priority at Gerber Collision & Glass. Our team is dedicated to providing great customer service and keeping you informed throughout the entire repair process. When you choose Gerber Collision & Glass, you can trust that your vehicle is in good hands.
If you're looking to sell your repair facility to North America's leader in collision repair, connect with our acquisition team to get started. We proudly stand behind our repair work with a Lifetime Guarantee, ensuring that you can drive with peace of mind knowing that your vehicle is in top-notch condition. Visit Gerber Collision & Glass in Tulsa for all your auto body repair needs.
Photos of Gerber Collision & Glass
9233 S Memorial Dr, Tulsa, OK 74133, United States
Opening hours of Gerber Collision & Glass
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gerber Collision & Glass
"Process was quick and painless. They kept in touch throughout the time my car was there and it was ready in a very reasonable amount of time. Debbie was very kind and helpful throughout! Highly recommend"
"The communication is horrible with this place takes them days to contact you and they said from the beginning when I called in November that they would let you pay out the deductible at gerber but clearly it wasnt at this location so they need to be more specific when they tell you certain things. I took my car there on Thanksgiving and it took them two weeks just to give me an estimate and it took them a whole month to complete my vehicle and it wasn’t even all the way completed when they said it was and now I’ve been waiting three more weeks to get a part in and they just now told me three weeks later that it’s on back order and they have no idea when they’re going to get it but just two weeks ago it was only gonna take two days to get there so they are very horrible about communicating you literally have to blow them up every single day to get answers it’s just crazy and this was a nightmare dealing with all this"
"Never fun having a car in the shop. I hit a deer. Car was in the shop getting stuff done. Gerber was absolutely fantastic. But more importantly Debbie was really good at keeping me posted throughout the whole thing. Highly recommend Gerber. More importantly, try to get Debbie as your Customer liaison."
"Extremely disappointed with the level of service I received at Gerber Collision. While the repairs themselves were done well and I’m pleased with those, that was about the only thing that went smoothly with the repair process. I was lied to about them towing my car into the facility saying it was already there when in fact I had just driven by where it was parked. They did eventually get the vehicle towed in almost a full week later. After that I waited for an estimate for 2 weeks to show up. Unfortunately no estimate came so I went to the facility to ask about a status update and was told that they were just waiting on my insurance company to approve the repairs. I called my Insurance company to see what the hold up was only to find out that they had never sent in an estimate and had not even looked at the car. That day my insurance company called them and they said they would get it done the following day. It was done 3 days after that. Excellent, we finally have an estimate and can move forward… Sadly, I was lied to again the estimate was just something they slapped together to make it appear they had actually looked at the car and it wasn’t until 2 weeks later that the real estimate came in (about 5x higher than the original “estimate”). They were essentially just stalling for time. Was given an estimated completion date of almost 3 months after the initial accident. Yet time and time again they missed their own deadline. Meanwhile my car continued to depreciate and in the extra time they had the car, the value of the car has dropped over $5000 from what I was previously offered. In response to all of this the GM did apologize profusely and while I appreciate the words, the $700 credit they gave me doesn’t come close to the money I lost from the extra time they had it, nor the trust I had in the facility as a whole."
"Unfortunately got into a mild fender bender so I decided to come here to get my car fixed. The new bumper had to be painted and it matched the rest of the OEM color beautifully. They went out of their way to keep the repair costs down so my insurance wouldn't consider it totaled. I hope I never have to have my car worked on as extensively as this, but if I do I'm coming back here. The people are incredibly nice and professional. The service tech(s) seems to know exactly what they're doing and will bring your car back to looking brand new again. Highly recommend!"
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