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Advance Auto Parts
11126 South Memorial Drive, Bixby, Oklahoma, United States
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About the Advance Auto Parts
Advance Auto Parts is a leading car repair and parts store located at 11126 South Memorial Drive in Bixby, Oklahoma. With a wide selection of quality auto parts and accessories, as well as expert advice and services, Advance Auto Parts is the go-to destination for all your automotive needs. Whether you're looking to repair your vehicle yourself or have professionals take care of it, this institution has everything you need to keep your car running smoothly. Visit Advance Auto Parts today and experience top-notch customer service and a vast inventory of products to choose from.
Photos of Advance Auto Parts
11126 S Memorial Dr, Bixby, OK 74008, United States
Opening hours of Advance Auto Parts
Monday:
07:30 - 21:00
Tuesday:
07:30 - 21:00
Wednesday:
07:30 - 21:00
Thursday:
07:30 - 21:00
Friday:
07:30 - 21:00
Saturday:
07:30 - 21:00
Sunday:
08:30 - 20:00
Reviews of Advance Auto Parts
"I really like the guys that work here. They're helpful and seem to want to get to know you. They had what I needed. I have a truck that needed brakes, everything was in stock. Not their fault but the part in the box was the opposite side that I needed (brake caliper), again, not their fault. I called them back and they directed me to another store that had the correct one on the shelf. I regularly shop here for my auto parts needs, and will continue to do business with them."
"Thank you for changing my husband hybrid battery this evening. Most places wouldn’t put in the new battery."
"Ethan was great, and very helpful to work with. Even though they didn’t have the very specific OEM part I needed for my Mitsubishi outlander, he had the tool cart, ready to help, and was a wealth of good information."
"Had a great helpful crew when I went in. Needed a part not on the shelf. They went to the back got it. Simple task but sometimes not experienced at chain retail stores."
"So I'm extremely disappointed at the lack of communication from this location. Yesterday, I had went to this store to purchase two parts. I was able to get one immediately, but the side mirror was going to have to be ordered. I was given a receipt and told it would be available today. I gave my name and number and the gentleman that helped me even created an account with the information I gave. I show up tonight, after fighting 5PM traffic. Gave my receipt to a different man who took my receipt to the original man who had helped me yesterday. They went wandering around looking for the part. After a few minutes of them looking, I went ahead and browsed and figured I would pick up a socket set since I'm going to need it to install this side mirror. When I got back to the counter the original guy was holding my receipt and I could tell they couldn't find my part. Then the original guy says "Your name is Sarah?" to which I said no and gave him my name (Really - it was on the receipt!). He said "Oh yeah, I called and left you a voicemail I think. About 10 minutes after you left, they called me and said they didn't have the part". I knew I didn't receive a call so I pulled up my call history and confirmed I never received a call and I did not have any voicemails. I said so you can't get it? He said no and suggested I try Amazon. While I understand that parts can be difficult to obtain; however, there was absolutely no reason for them NOT to call me and advise me that they couldn't get the part I needed. A simple phone call would have saved me not only a day in trying to find the part, but the time and energy of fighting five o'clock traffic to get to the store after work. I will never understand the way customer service has changed from trying to help customers to the "oh well not my problem" mentality. I should have received a phone call so I wouldn't have wasted my time, gas, and energy showing up to get a part that wasn't available. I put the socket set back and shook my head as I headed to my car. They obviously don't want my business and I won't be back."
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