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Gerber Collision & Glass
122 West 71st Street South, Tulsa, Oklahoma, United States
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About the Gerber Collision & Glass
Gerber Collision & Glass, located at 122 West 71st Street South in Tulsa, Oklahoma, is a full-service auto body shop specializing in collision repair, dent and scratch removal, frame straightening, and more. Our highly trained technicians are I-CAR Gold Class certified, ensuring the highest level of expertise in the industry.
In addition to auto body repairs, Gerber Collision & Glass Tulsa also offers windshield replacement and repair services using high-quality materials backed by a lifetime guarantee. Customers can choose between drop-off or mobile onsite service at no extra charge, making the repair process as convenient as possible.
If you're looking to sell your repair facility, consider partnering with North America's leading collision repair provider. Contact our acquisition team to get started and learn more about our Lifetime Guarantee on all repair work. Trust Gerber Collision & Glass for all your auto body repair needs in Tulsa.
Photos of Gerber Collision & Glass
122 West 71st St S, Tulsa, OK 74132, United States
Opening hours of Gerber Collision & Glass
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gerber Collision & Glass
"Our vehicle was severely damaged by falling trees during a storm, prompting Geico to refer us to Gerber for repairs. Regrettably, I neglected to conduct thorough research before entrusting them with my car. We initially brought it in on November 15th, expecting a somewhat quick and smooth process, but it ended up being at Gerber for 14 weeks. Initially, they promised bi-weekly updates, which sounded promising and were upheld for about a month. However, it quickly became evident that the entire staff had undergone turnover, resulting in a severe lack of communication and updates for a couple of months, unless we initiated contact. The updates we did receive were often inaccurate, leaving us feeling uninformed and frustrated with the apparent disarray among the staff. Conflicting messages about the progress of our car added to the confusion, with assurances that it was nearing completion followed by unexpected delays of up to eight weeks due to a lack of parts. Upon finally retrieving our vehicle, we were dismayed to discover many black marks marring the cream-colored interior roof. This oversight was unacceptable and indicative of the lack of attention to detail. In conclusion, I cannot in good conscience recommend Gerber for car repairs based on our experience. It's imperative for potential clients to thoroughly research their options before entrusting their vehicles to any establishment, but especially to Gerber."
"I took my vehicle to Gerber Collision & Glass on 71st St. next to Tulsa Hills. I was there to get an estimate on the damage to my vehicle.( I drove the vehicle there) I left the vehicle there and was called a couple weeks later to let me know that the insurance would not pay the $7600 estimate that Gerber had written on it. After calling Gerber, I was told that I had at least 100 people in front of me and that my truck was all torn apart in the back and they did not know when they would be able to reassemble it. I said fine I will just come pick it up the way it is. (having several customers in front of me did not seem to deter them from disassembling the vehicle for the estimate.) when I arrived to pick up my vehicle, I have found that most of the body panels on the front were removed and the door had been completely gutted. It had been left outside in the rain and rain had poured in it for several days filling it up with water. The battery was dead and it would not start. I looked through the truck to make sure I had all the pieces and did not find any of the bolts or fasteners. I was told by an employee that all of my bolts were bad and not any good and they did not know where they were. After jumpstarting my vehicle I drove it home with the door tied shut bungee cord and reassembled it that weekend so that I could drive it to work on Monday. After calling in speaking with the general manager, he told me he would make everything right there after when I messaged him or trying to contact him, he simply ignored me, or I was told he was unavailable. I am leaving this review for the benefit of other people who might read it. If you decide to take your car to this company to have it repaired I hope you have a better experience than I did."
"NEVER TAKE YOUR CAR THERE. This place was actually awful. I dropped my car off on December 22nd and they didn’t even start my car until weeks later. I would get texted updates saying they were working on it, of course I would call because I wanted updates but when I did they would tell me something completely different and the text isn’t right and they haven’t even touched that part of my car. The front desk lady (Heather) doesn’t even know how to do her job and is very rude and unprofessional. I got the manger to wave my deductible because I told him I’m not paying for services I’m not getting. I’ve had so many due dates on when I could pick up my car but there was always something wrong. I picked it up at one point just to make it 5 minutes down the road because their job was incomplete and had an alignment problem when I didn’t even have one when it was given to them. I went in only needed a new door and a paint job done. It is now February 8th and I just got it back. The work is okay. But it could have definitely got done better and faster else were. Please never take your car to this place even if your insurance tells you to. SWITCH SHOPS SO FAST. So unprofessional and lazy I wish I could give them no stars."
"The customer service here is absolutely hideous. They made me wait a week just to get an estimate then couldn't even give me an idea if they could actually get it in soon. They got my email wrong to send the estimate to. I told multiple people and they just grazed past it. Teach your crew to have more compassion. This is my only vehicle and my way around. I felt completely perked around by there customer service"
"10/10 can’t recommend Gerber collision enough for being thorough and time efficient with getting my car repaired. They were in constant communication with me till I picked up my vehicle. My car looked brand new at pick up time. Thank you so much for your services."
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