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Goodyear Auto Service
8235 East 71st Street, Tulsa, Oklahoma, United States
About the Goodyear Auto Service
Goodyear Auto Service is a reputable car repair and maintenance shop located at 8235 East 71st Street in Tulsa, Oklahoma. Our skilled technicians are dedicated to providing top-notch service for all your automotive needs. From routine maintenance to complex repairs, we have the expertise to keep your vehicle running smoothly and safely on the road. Visit us today and experience the quality service and trusted care that Goodyear Auto Service is known for.
Photos of Goodyear Auto Service
8235 E 71st St, Tulsa, OK 74133, United States
Opening hours of Goodyear Auto Service
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
Day off
Reviews of Goodyear Auto Service
"I went in after work for an oil change, and after they had my vehicle for about 30 minutes a gentleman came out with a sheet of paper, showing their diagnosis of my vehicle. Before going over that he let me know that I was at 77000 Km and that the mechanic could not find out how to change it to miles and did not know if I wanted it changed. I thought it strange, seeing that I'd known that it was in Km and I did not want it changed, but wanting to be courteous, I simply waved my hand and said that's fine. He proceeded to lay out the sheet of paper and go over all the issues they found with my vehicle. He was using very manipulative and pushy language, suggesting some of the issues were an "immediate safety concern" and speaking in the past tense of the "discounts" he'd given me. e.g. "I've taken off XY for this service already." Letting me know if I only wanted the immediate safety issue addressed I was only looking at $900, but if I wanted everything recommended done it would be north of 1200. The immediate safety concerns included 4 new tires and a new battery. telling me that the battery was running at 30% capacity. I remained polite and asked for a copy of their quote so I could compare their price to a warehouse store I work at. they reluctantly accepted my request and asked that I wait while they performed the oil change I was under the impression they were originally doing. 30 minutes later I got my keys back, paid for the oil change, and while they gave me a quote for the services they wanted to do, they did not offer a copy of the diagnosis sheet they were showing me, which felt like a red flag to me. When I started my car the first thing I noticed was they fully reset my U.I. and my car clock was wrong. I assume this was while they were attempting to change Km to Miles, which I didn't ask them to do. After arriving home I let my car sit for a few hours before grabbing a Multimeter to check the battery myself. When I popped the hood I saw they'd left my coolant overflow cap open. The cap is a snap-on attached with a ziptie-like thread, so it's possible they had put it on gently, but not with enough pressure to snap in place, and it popped open on the 5-mile drive home. And that level of incompetence is the most generous interpretation of what happened. The battery read at 12.9, and starting the car it choked at 10.5 and idled at 14.4 I'm no mechanic,(though I get the impression neither are the people at this auto shop,) but this seems to be a perfect reading for a battery. This was more than enough for me to stay clear of ever coming here again, but before publicly denouncing them I wanted to be a little more thorough, so I waited til the next day(today) when I could get the battery checked with a meter designed for car batteries. So I swung by Auto Zone and had them check my battery, and they said that it showed no signs of issues. -Summary- I went in for an oil change, and they 1-Reset my U.I. in an attempt to change Km traveled to Miles traveled without my asking, and left the clock wrong. 2-Used manipulative language to try to push sales of products I did not need. 2.5-Including possibly lying flat-out about my batterie's reading, otherwise it just miraculously fixed itself upon leaving the shop? 3-Failed to offer a copy of their diagnosis 4-Left my coolant overflow cap open! I was fortunate to open my hood so soon after leaving or this could have become a larger issue. I'm used to the pushy upsell tactics of Jiffy Lube. But somehow this place managed to take predatory tactics to the next level, all while showing a level of mechanical incompetence I wouldn't think could be presented during an oil change; and could have damaged my vehicle had I not opened the hood shortly after leaving. I would not trust my vehicle in their hands again and strongly recommend avoiding this place."
"Last minute alignment and the workers here pulled through. Life throws wrenches and these men take that wrench and get to work. 10/10 experience. Wishing the crew a merry Christmas"
"Store #8234, 35th Ave and Union Hills | 1st 10/10 Experience and here’s why: In depth: Daniel made a great first impression for Goodyear Auto Service. He was very welcoming, warm and polite which gained instant trust.. watching TV and chatting with another customer a service member joined conversation as he was strolling by, he too very friendly and kind. When a business is employed with people like him who take the time to be personable while maintaining professionalism and efficiency you get repeat customers. Daniel you and your team of staff are awesome and I’ll be bringing my 4-wheeled beauty back to your location every time! Simple: - Dependable and efficient staff - Well kept and clean store - Easy check in/out - Staff is very friendly, great vibe"
"I highly recommend this business. I had an issue with my car’s air conditioning. I took my car to a different dealership, who said they charged the refrigerant and sent me on my way. Six (6) months later, the same issue reappeared. I took my car to Goodyear. Within a hour, Goodyear called me to explain the problem - a faulty actuator that caused the heat to stick on. I approved the replacement part to be ordered, and within two (2) days, I got my car fixed with a fully functioning air conditioner. The best part was the cost was WELL below what I was expecting. I won’t take my car anywhere else. If you’re looking for an honest and trustworthy repair shop, this is it. Thank you, Goodyear Tulsa!"
"They took me in within the last hour to get two new rear tires, on a Sunday! Fast and friendly. Mike, Saw, and Steven were excellent. They let me stick around my car because they already knew how much i care for her. Very knowledgeable as well. Will be coming back for a wheel alignement soon."
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