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AAA Salt Lake City Foothill Branch
1400 Foothill Drive, Salt Lake City, Utah, United States
About the AAA Salt Lake City Foothill Branch
AAA Salt Lake City Foothill Branch is a trusted insurance agency located at 1400 Foothill Drive in Salt Lake City, Utah. With a strong reputation for providing reliable and comprehensive insurance coverage, they offer a wide range of insurance products and services to meet the needs of individuals and families. Whether you are looking for auto, home, or life insurance, the knowledgeable agents at AAA Salt Lake City Foothill Branch are dedicated to helping you find the best coverage options at competitive rates. Visit them today to discuss your insurance needs and receive personalized assistance from their friendly and experienced team.
Photos of AAA Salt Lake City Foothill Branch
1400 Foothill Dr Ste 116, Salt Lake City, UT 84108, United States
Opening hours of AAA Salt Lake City Foothill Branch
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of AAA Salt Lake City Foothill Branch
"Everyone i've delt with through AAA over the years, 34 of 'em has been really way good, ALL of 'em. But 2day's ordeal involved Mathew, who went far beyond expectations, i say hail to AAA and hail to Mathew for them I'm GRATEFUL. peace&love - crazygeorge"
"Got my international driving permit in 5 minutes. Skyler was so helpful! Print and fill out application beforehand."
"terrible customer service experience... been a long time member but will be cancelling. will not tow vehicles to places needed.,, CS rep and supervisor went out of there way to not help"
"I am disappointed to say that today I lost faith in AAA! Having always thought highly of this organization, I believe that when I called that they would be able to assist me. Please allow me to explain. In late December 2022 I received a charge of over $200 for an auto renew for the classic membership which included several family members. Seeing this charge come through I was surprised, but realized it was my fault for not having the auto pay turned off. Noting my mistake I went into my account and decided to remove two of my three children as they are now grown adults on their own. As I removed them, a note came up that said, a refund may or may not apply. After a month or more and no refund I decided to reach out to AAA and I was directed to the one and only call center, in Salt Lake City, Utah. I spoke with a very nice agent explaining the situation. She informed me that I could not get a refund, which I did except. However, since I had already paid for my daughters in the classic membership, I had asked if they would please go in and reinstate them as I already paid the money in 2023 for the classic membership. She was kind enough to check with her supervisor, and so I was directed to a supervisor named Chris, who apparently represents the Southwest region where I live. Again, I explained my situation and asked if I could get them reinstated based on the fact that I already paid the amount. Chris, stated that they could do NOTHING as the computer program does not allow them to reinstate and unless I pay the 60+ dollars again. I asked if this could be elevated to the next level as I did not think it was fair, Chris informed me that their is truly nothing they can do for me. I expressed my disappointment and said do we really want to go down this path as I have enjoyed AAA, but this would leave a very bad taste in my mouth having to pay this money again. Then in true fashion for any large organization Chris threw out the “terms and conditions” that I signed when I initially signed up for the membership in 2014. In addition, she wanted to remind me that this was a nonprofit organization as well. As all who read this know to well that the “terms and conditions”outlined by any organization are ridiculously lengthy, difficult to interpret, and are always geared towards the organization and not the consumer. In addition, learning from supervisor, Chris that they are a nonprofit makes no sense at all. If they were truly what they say they are then the $60 fee that they wanted to charge me again really should not apply. In addition, being that, I already paid the fee and that they won’t allow me to re-add my children again means what they’ve really done is pocket of the $60 that I previously paid and have provided me no benefit for it in the 2023 calendar year. Finally, I will take full responsibility for making the mistake of canceling my two daughters in the first place, but not in my wildest dreams would I think I couldn’t get them reinstated so they could get the benefits, regardless of the small print of “terms and conditions.” So, again buyer beware that when you do business with AAA, you will get the canned response of “terms and conditions” like any other organization out there, even though they tout customer service, and this nonprofit pedestal that it rest upon."
"The AA person was very professional and helpful. I was able to get my DMV sticker promptly. After I left my truck key on his desk, he went looking for me even before I realized I had left them behind. Very much appreciated. I also love that they still provide maps. So helpful. Thanks"
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