Bank of America (with Drive-thru services) 4114 North Classen Boulevard, Oklahoma City, OK 73118

"If I could give 0 stars I would. They would not convert a customer payment check to an official check despite being told by multiple banks that it was a common procedure. Employees here are very uneducated. Don’t waste your time with Bank of America, go to MidFirst for your personal and business banking."

"They charge me to have an account. Terrible wait times, atms sometimes work. Tellers take forever to do a simple withdraw. They are always trying to push credit cards in my face. Not enought tellers helping, I will be leaving this bank. All BOA turned into this."

"As I was standing in Line to cash a check. The line next to me was business and the one I’m in regular. It’s very busy but I see each line is stead In one direction. Business with business and regular with regular. I heard the lady next to me saying she’s only doing business. It became apparent I was next and instead of acknowledging me Jonny looked over at business and tried to call the man next to me who clearly hasn’t been waiting longer than me nor was in his line. The man shook his head and pointed to business and then Johnny looked at me and told me to come on. I felt singled out like why didn’t he want to help me. It was rude and disrespectful in case you all wasn’t aware of that. I asked him what his reasoning for doing it and he tried to come up with something but making me feel like he didn’t want to help me was inexcusable"

"I've been with BOA for over 30 years. I missed the grace period for my CD so they changed my interest rate from 3.4 to 0.03 instead of their top interest rate of 4.89. I think is pretty sad that they treat a long time customer in this manner. This was a blatant attempt to rip me off! Being with them for 30+ years should have afforded me enough respect to get their higher rate without contacting them. Problem solved, I'm moving my money to a different bank, perhaps one that like it's customers."

"This Bank of America financial center is great. When we checked into the center, the customer manager came and entered us into the helping queue. It didn’t take long to customer manager appear to meet again. The customer manager gave us enough time to listen to our problem and she was very helpful to solve it. This center is open on Saturday from morning to noon."