Cruise-In Auto Spa

"Absolutely best car wash and detailing place in Norman. 10/10"

"We have used them in the past and they have done great job. But today was not one of them. We took the car to get cleaned and detailed and unfortunately we did not check the car all the way around because we were pressed for time. We paid for the Ultimate Package and this is what we got?!?! When we got home we checked and they did the front of the car but the wheels were not fully wiped down, The mud was still caked on in spots. I could have done this job myself and just got the regular wash from one of the other places. Definitely the last time we’re using them."

"Expect scratches and defects in your paint. Do not expect them to take accountability for any of this. My brand new car has scuffs along the hood thanks to this location and the manager took zero responsibility for them, after agreeing that they look like something a car wash would cause “except for this center mark”. The cloths they use are not washed correctly and have caused scratches in the clear coat, beyond normal wear-and-tear expected from an automatic wash. Proceed with caution, it looks like an amazing place to take your car, but it’s just because of their outward presentation."

"I stopped by today to have my car washed and cleaned. They talked me into the ultimate package (most expensive) telling me they would wipe everything down with a special product including cup holders and door bins. I left and came back to pick it up not stopping to inspect the vehicle after the fact. That was my mistake. Once i got home which is over 45 minutes away I went to take out my bag from the back where they had moved it. I found that they vacuumed the front and part of middle row. They wiped down the front but did not wipe anything else down through out the car. I called the manager and essentially was told to take pictures, bring it back (seriously have you seen the price of gas) and they would look it over and correct what wasn't done. Again. I live over 45 minutes away. I asked for a refund and was told they give no refunds. I will drive there and make them fix it. But will not use them again nor recommend them to anyone."

"I recently tried the Norman location to wash my bmw X5. I only hand detail my car but it was quite dirty this week so I got a free coupon for cruise in auto spa ceramic wash package. I went and tried it out and to my surprise I didn't get any scratches or any defect by the auto wash. I'm guessing it's because the rubber materials In the washer. The main reason I went is because the towel dry. They could do a better job on that but it was good for what it is. Only thing I would recommend is they need to add rain-x because when it rained the windshield had a layer on it. I guess the wax is not enough. I've uploaded pics of the car so people can see. Space gray is a hard color to get shining. It also hides dirt too but the wash was good. Similar to red carpet. They gave a dash wipe also. I'm going to be going this week to try there 7 day rain guarantee and see if the wash is the same or worse since it will be under guarantee."