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Confidence Chevrolet Buick GMC
6100 Tinker Diagonal, Midwest City, Oklahoma 73110
About the Confidence Chevrolet Buick GMC
Confidence Chevrolet Buick GMC is a premier car dealership and service center located at 6100 Tinker Diagonal in Midwest City, Oklahoma. As a trusted name in the automotive industry, we offer a wide selection of new and used Chevrolet, Buick, and GMC vehicles for sale. Our experienced team of professionals is dedicated to providing top-notch customer service and expert car repair and maintenance services. Whether you're in the market for a new vehicle or need a tune-up for your current ride, Confidence Chevrolet Buick GMC is the place to go. Visit us today to experience the confidence that comes with choosing a reputable and reliable car dealer and service center.
Photos of Confidence Chevrolet Buick GMC
6100 Tinker Diagonal, Midwest City, OK 73110, United States
Opening hours of Confidence Chevrolet Buick GMC
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
Closed
Reviews of Confidence Chevrolet Buick GMC
"Bought a brand new 2024 GMC Denali in December from Confidence GMC. The sales process took entirely too long, there wasn't anyone in the dealership that evening, so you can't say they were busy doing deals and I didn't appreciate the sales person trying to play a little switch-a-roo with the final price before we talked about my trade in. We came to agreement on the price after a little standoff on the deal sheet after we had to correct him on the price and we get walked over to finance. Was told the gentlemen would be with me in about 10 to 15 minutes, when 30 plus minutes passed, mind you the dealership was empty, I literally had to ask a sales guy on the floor what's the holdup, because I was getting ready to leave if we don't get with this guy soon. The finance guy walks up and brings us back to his office, and none of the paperwork is done, so now we are kept waiting while he fills this out. He finally gets the paperwork done and we get to the financing and he's like I can get you a 6.9% financing and I had to remind him of the GMC promotion of 1.9% financing for well qualified customers, and with what we were going to put down on the vehicle and our credit score, we more than qualified, so it was changed to 1.9%. With the paperwork finally signed it's getting close to 9:45PM, mind you I came in the dealership around 4:30PM I told them I would pick the vehicle up in the morning. The next day I call my sales person in the morning and schedule a time to pick up the vehicle and I was assured that it will be ready. I arrived 15 minutes early and was told that the sales guy will be with me shortly because he was working with another customer. After an hour of waiting to pick up my vehicle, I'm told it's not ready. So much for assurances that it will be ready to go once I arrived. Another 30 minutes goes by, and they finally get the vehicle ready. They did offer to fill the tank up again because I was kept waiting, but honestly, if you expect anything to be on time with this dealership, good luck! Fast forward a month and I call the dealership service department to schedule my first oil change. I will say the service advisor was nice to work with, and they did get the oil change done within an hour, but I was horrified when I got home that evening to double check the oil level. I open the hood and find that the oil dipstick wasn't inserted all the way, and there was oil spilled all over the valve cover and the fuse box. See attached pictures. Needless to say, I was not happy. I called the next morning and talked with the GM of the dealership and was assured that he would get back with me and to make sure this will never happen again. It's now two weeks later and no call. It's extremely disappointing that you spend $70K on a vehicle and nobody cares at this place. Also be warned if you do business with this dealership, you will be bombarded to give a 5 star review. Sorry guys you blew it, so much for customer service! UPDATE 2.17.24 Another week has gone by and still nobody has reached out even though you can clearly see that someone said from the dealership that someone would contact me shortly. UPDATE 3.28.24 Still have yet to hear from anyone from Confidence GMC. Speaks volumes of your customer service, there is none!"
"They were extremely kind and welcoming before I even showed up! I have never felt so comfortable and at ease at a dealership. Shoutout to Mike and Quinton for wonderful customer service and a great experience, and an extra special shoutout to Quinton for sharing his honey roasted almonds with me! I will be recommending this dealership to everyone I know."
"First, I'd like to thank and recommend Jimmy Marquez who helped me the most during my car buying experience. He went above and beyond, was very responsive and got things done when I ran into road blocks. He was not even listed on my paperwork as receiving commission. He did so much work for me just for the sake of giving me a great customer experience. If you're going to buy a car from Confidence make sure you request Jimmy, you can rest assured he will be working for you and not for the money. My experience was all remote and purchased over the phone. Dealers in my area (Georgia) had hidden fees and shady sales tactics. When I spoke with Confidence chevy it was far away but their prices were very competitive and they only had 1 small fee which they disclosed. Even with transportation fees I still saved almost $2000 purchasing with them compared to local dealers. My one negative experience was with the finance department, who implied that since I'm not physically in the store, I'm a less valuable customer. Other than that I thoroughly thank everyone that helped me purchase my car and can confirm that this dealership is transparent, fair and deserves your business."
"The service department is very helpful and always informative with any issues that you may have. This is the first brand new truck I have ever bought and have had every service done at the dealership. When I bought my truck the salesman Alex was great to work with and made the deal the smoothest and easiest I have ever had when buying any vehicle! When it comes time to trade up either of my vehicles I will definitely go back to Confidence."
"Had a great experience with these guys. They worked with me and helped my sister get her first new car. They are professional, I had an issue on delivery with the tint but they promptly fixed it on site. Would go to them again to buy a car, the process was easy and not much back and forth like you come to expect. Got a good deal on a 2024 Chevy Trax so good that my sister came out of state to come pick it up."
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