The UPS Store

"I had the most wonderful experience being assisted by Nick at the UPS store. He was so very accommodating and kind, even after I attempted to return my HUGE package I brought in. He picked it up with one arm like it was barely anything! I asked for the days he worked so I could come in specifically to be helped by him! Thank you Nick!"

"I went into the store to return my Amazon packages and I was assisted by Alyssa. She was amazing! She was incredibly helpful and patient with me while I figured everything out. She genuinely seemed happy and willing to help me with anything I needed. Thank you Alyssa!"

"I returned a gift form Amazon and Nick was very helpful, kind and friendly. The Amazon website was not working intuitively, and he understood that it was due to it being a gift return, but a return from an order on my account…so he knew the simple work-around. He also offered to tape up the packaging when I did not bring any! I was very impressed when this service is seemingly unimportant, (often UPS Store employees are annoyed by Amazon returns), Nick offered exemplary customer service, and he should be commended for it!"

"I had the pleasure of being assisted by Alyssa at the UPS store, and I couldn't be more impressed. She was incredibly sweet, patient, and helpful throughout my visit. Her attentiveness and willingness to go above and beyond to assist me truly made my experience seamless. Thank you, Alyssa, for your outstanding service!"

"Nice clean store. Went during rush hour and the staff was very quick to get to everyone's needs. I came to drop off an Amazon return and the cashier helped me get it all packaged and ready to ship. The store was very busy and though, as I mentioned, the staff worked quickly, it was very confusing on where to stand not knowing where the line started or ended. It would be nice if they had retractable crowd control posts or something of the sort so people knew we were to stand. They have a sign hanging from the ceiling that says line starts here but there were too many people to even follow the signs directions as it was in the middle of the room. Every time a new customer came into the store the people waiting in line would start giggling due to not knowing where to stand or where the end of the line was."