Bob Howard Collision Center 3700 South Broadway, Edmond, OK 73013

"Nice communication on updates to where my car was at in the process of getting fixed. Customer service was top notch. Thank you all for a pleasant experience"

"The lift gate on my Toyota RAV4 wasn’t raising and lowering in cold weather. They discovered a broken top hinge and fixed the problem so it now is working fine but will have to see when temperatures are frigid again. Not fully convinced the problem is remedied in specific conditions but for now it is working great. They were easy to work with and had it repaired in a timely manner."

"Justin was awesome and super nice, and everyone did a great job on everything! When I picked it up they noticed something was not responding quite right in the part they ordered, so they took it back in to fix it really quickly instead of not wanting to put in the extra effort. Great place to bring your car!"

"Very disappointed, thought that if I dropped the truck off at a prominent workshop, that my vehicle would be in great care, The repairs were fast, but the carelessness of Technician that repaired my truck saddens me. There was deep scratches in my tail, light and scrape marks on the top of my tailgate, which I had just had the dealership repair when I picked up the truck with 2 miles on it. Sort of sticky substance on my paint in various spots. Very disappointed. For repairs on front and rear bumper costing triple the price and still a poor outcome."

"Went to have them repair the front drivers side, where a car hit me while was stopped. First issue was, the building had been remodeled, to enter from the side, but the handicap spots were left in the front, and all the roughly 20 spots between the entrance and the handicap were filled with employees cars, since I was the only customer there, according to the A.D.A. act of 2010 requires the handicap parking be moved to the new entrance when a commercial building is remodled.. When the seemingly nice guy went out and looked at my car, he very rudely kept telling me, even though I had already verified my insurance would cover having the front end checked for alignment and damage because of where car hit me, "How insurance works" that the insurance would not cover inspecting the front end for damage, because the tire didn't show obvious signs of damage and argued with me about it, with out asking when the accident happen or if these were the same tires from accident or if the damage tire could have been rotated and is now in a different spot on car, I wish I could give negative score, they deserve one. Update, I hope you fix your issues but that is of no concern to me, I will never return to your establishment or any that carry the Bob Howard name thanks to the experience I had today."