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Al's Volvo Services
89 West Shelley Avenue, Salt Lake City, Utah, United States
About the Al's Volvo Services
Al's Volvo Services is a trusted car repair institution located at 89 West Shelley Avenue in Salt Lake City, Utah. Specializing in Volvo vehicles, our team of experienced mechanics provides top-notch service and repairs to keep your car running smoothly. Whether you need routine maintenance or more extensive repairs, you can trust Al's Volvo Services to get the job done right. With a commitment to quality and customer satisfaction, we strive to exceed your expectations with every visit. Visit us today and experience the difference at Al's Volvo Services.
Photos of Al's Volvo Services
89 W Shelley Ave, Salt Lake City, UT 84115, United States
Opening hours of Al's Volvo Services
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Al's Volvo Services
"Bad bad place and bad people. Quoted me a price to do work ($1,600) and the told me it would be $400 extra when I went in to pick up my car. Mechanic yelled at me for expecting quality service, NOT KIDDING. I had called prior to picking up my car to get the exact price for cash payment and because I was surprised at the 25% overage I figured I'd record the interaction when I went in to pick up my car. I would be happy to share that audio with anyone who may, like me, give this place the benefit of the doubt and trust their vehicle with them. I'm quite sure you will make a better choice."
"I had an issue with my 2019 V90. Long story short, extremely difficult to diagnose, even the Dealership couldn't diagnose it. Al's was able to diagnose it and resolve it. It took some time due to the oddity of the repair. I was frustrated at the situation and probably wasn't the easiest client to work with at times and Al's was always very polite and respectful. Al's is knowledgeable & honest. I feel like they genuinely care about your vehicle and will work to make sure it's repaired correctly at a reasonable cost."
"These guys are great we've gone back several times for different issues with our xc70. They've come to be the only shop we trust with our Volvo."
"I took my car in on Thursday, they said they would have it done and ready by Friday afternoon at the latest, I went by at 4 pm Friday, and they had left, for a long weekend. I couldn’t get ahold of them by phone or email. They didn’t attempt to contact me, or even apologize when I finally got my car on the following Tuesday. I was out another $400 in transportation by taxi for those days they kept my car without permission I am a single mom and I had a newborn at the time. They refused to take my warranty information, and demanded I pay on my own and said the warranty will reimburse me. When I called to get reimbursed the warranty company said They did things That were not even recommended on scheduled maintenance and we’re not covered in my warranty. They double charged me for unrequested requested services, and double charged me for parts, and intimidated me demanding I pay them my self or I couldn’t get my car and took what money I had. I was out $2500 (total loss $2,900.00, there went my tax refund!) that’s more than my car was even worth, and all I went in for was front breaks. I had never dealt with a mechanic shop on my own, this was my first experience and it left me traumatized and I have a great difficulty going to a mechanic after the awful experience I had with this unethical and unprofessional family business. If you are a single lady, or you don’t know much about car matters, don’t go there. They will try to take advantage of you, and then intimidate you out of your money with out shame or conscience."
"I visited Al's after getting a repair bid from the Volvo dealer for my faulty sunroof. Dealer had given me an estimate of $4500 to completely replace the sunroof mechanism. I had asked the service writer at Ken Garff to double check with technician and they came back and confirmed and said insulation from the headliner had jammed up the mechanism. There was no option and indicated the sunroof would not work with anything short of full replacement of the unit. I took the car to Al's and asked them to diagnose the problem. I gave them no them no heads up as to my experience with the local dealer. I got a call the same day and was told the issue was fixed and they charged me 2 hrs labor for an adjustment to the sunroof mechanism. Sunroof works perfectly. It is clear the dealer is possibly lacking the know-how and training to do anything but general maintenance and wholesale replacement of broken or inoperable systems (Warranty service). If you want a real technician, and someone passionate about the brand, skip the dealer. I highly recommend Al's Volvo Service."
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