Orem Mazda Service

"Wonderful Experience. Very informative and polite service."

"Outstanding. Simply outstanding. The Service Center treats you like family; from Blake, Ethan, and Luis in the Service Center, to Seth the Service Mechanic. Customer service in the Service Center is their 1st priority. The Service Center clearly break everything down, to the last detail, no hidden services or fees. You clearly understand everything. I had my transmission, fuel injectors, brakes, oil, belt, and spark plugs serviced. Seth the Service Mechanic did an outstanding job. He went over every detail and gave his recommendations for my next service. I drove away with peace of mind. Service was a 10 by Seth, The Customer Service Department Reps was a 10 Ethan, Blake, and Luis. Even the parts department was extremely professional and helpful. Take all your service needs to Orem Mazda. Outstanding work. Outstanding Service. Simply outstanding."

"I took my car into Orem Mazda for an oil change and spark plug replacement. They did a great job on those. I also asked them to look into a problem I was having with the infotainment system. It was constantly rebooting. The service tech told me that perhaps a software update ($80) would fix the problem (he said that there were no guarantees). I paid the $80 on top of my other bill and they (I assume) updated the software. They said that if this did not fix the problem that I would have to replace the system ($1000+). It did not fix the problem. The constant rebooting became so bad that we could not use the system for calls or the radio as it was constantly rebooting. My wife was so frustrated with the problem that she told me to sell the CX-5! Enter the internet. The internet said that if I removed the Navigation SD card and the system did not constantly reboot then the problem was the SD card. I took out the SD card. Problem solved. I purchased a new Nav SD card on Amazon for $37 and the system works like a dream. I paid Orem Mazda $80 for a software upgrade that did nothing. Not only that, the tech never mentioned that it might be the Nav SD card (which it was). I had to use my friend Google to figure that out on my own. Seems like better training for the service techs might be in order."

"I use this service department for almost all car maintenance. Every member of the staff is really nice- Blake, Alex, Luis. The reason for 4 stars is because even with an appointment, it is always slower than stated (most times it is at least 2 hrs). However, I’d still recommend getting service done here, especially with oil for life program."

"Mazda service the name says it all they service Mazda cars and they have the best service and the best people in the best Mazdas known to man so get in here quick while you can because this is the best service station you’ll ever be in they even have free drinks thanks Mazda you’re the best zoom zoom"