Horn Automotive Inc

"Very professional, very polite. Answered any questions I had. Will definitely recommend them to any of my friends or family."

"Above and beyond Excellent customer service. Thank you for the oil change that was supposed to be done by my previous repair facility. I appreciate the care taken in servicing my vehicle. Thank you very much."

"My 2014 Honda CRV with less than 82,000 miles began shuttering and shaking. I took it to a local Honda dealership, and they told me that my vehicle needed a new torque converter. I just couldn't believe that was what my car needed. So, I took my vehicle to Horn automotive. They found what the issue was and flushed my transmission (saving me a ton of money). It solved the problem and now I enjoy driving my car again. There is no shaking or shuttering and my car drives smooth at various speeds. Brandon and crew were absolutely committed to solving the issue with my car. I am well pleased. Through my experiences, always get a 2nd opinion."

"Cindy was very nice and helpful, was able to get my car in in a reasonable time, and they were willing to work with me providing my own parts for a few of the repairs, which was a relief. Unfortunately, they also destroyed the protective casing on the new lower ball joint during installation, did not perform the alignment on both sides of the vehicle like we had discussed, and most importantly, left the lug-nuts loose enough on one tire to be immediately noticeable while driving. So loose that I stopped the car and was able to twist them by hand, THAT loose. This is even more annoying because the mechanic mentioned as I was picking the car up that "there was a strange noise on that side, might be an axle going out". They didn't investigate the strange noise, and when I determined what the cause was, I knew they obviously didn't align those tires as well. If I had been driving farther the entire wheel could have come off. Pretty major safety issue and I can't help but think of the Ron White bit about the gentlemen that didn't attend class on lug-nut day..... They also sent out a follow-up text to see how the work went. I told them politely I was not happy with how it turned out and wanted to discuss with them. I followed up on the same message 2 days later in case they had been busy. It's been 2 weeks with no response. So I suppose I've learned a valuable and expensive lesson not to use or recommend this shop, and I will have to pay for a full and proper alignment again somewhere else."

"I'm a bachelor so I had no one to help me drop off my truck. Brendon allowed me to just come back at a later time and stopped his whole day just to check my a/c. This is my first time here but definitely wont be my last. It's the small things like being empathetic with my situation of not having air conditioning."