VRx Pharmacy

"I used to think this was the best place for vaccines but not anymore. Me and my relative got a vaccine here a few weeks ago and the staff might have kept our insurance cards. We looked everywhere for the insurance cards and we called the pharmacy but they wouldn't help us. Cameron, the pharmacy manager was the last person who had our insurance cards, so we think they just kept our cards and didn't care. And to top all that off the pharmacy denied us the new covid vaccine and the employee Marci said in a snobby way " go to a doctor." They wouldn't find a way to bill the insurance for the vaccine. They wouldn't even recommend a different way to get the new covid vaccine. I guess they don't like regular customers. After this pharmacy might have kept our insurance cards, we won't trust them ever again. This pharmacy caused us alot of stress and hassle trying to get new insurance cards, which will take a few weeks. We won't be back. We've had enough!! Lazy employees. they don't care."

"I vote here as Utah’s BEST sodie pop in town!! Trust me…… Really and truly!! Try it for yourself. And be sure to use a lime packet in your favorite concoction. That’s the magic ticket!! #Can’t stop.Won’t stop."

"I have been picking my prescriptions from VRx for years. Overall they have great customer service. They are friendly and efficient! They let you know via text when your RX is ready and the cost. Thanks VRx!!!"

"VRX is the only specialty pharmacy contracted with DMBA so this is the only place I can get my extremely expensive fertility meds. In October I ordered $4000 worth of medication, but they mailed me the wrong syringes. I didn't realize I had the wrong ones until the night I was supposed to start using them. I can't even describe how stressful that was. I ended up having to use a larger syringe that was less accurate and it was very frustrating considering the medication is so expensive and time sensitive. This month I ordered $6600 in medication and they charged me for all of it but only mailed me $1200 worth of meds. I called immediately after receiving the order and they seemed nonchalant about the fact that they forgot to mail $5000 worth of medication. Luckily I didn't need those meds right away and they overnighted the rest of the medication. If I hadn't done this process a few times I wouldn't have known what to look for or how much I needed and the consequences would have been horrifying. An IVF cycle that gets interrupted or cancelled can result in the loss of thousands of dollars. I understand that the medications and syringes are confusing (believe me!), but if patients are paying that much money it doesn't matter how nice you are on the phone, it needs to be correct."

"Every time I've called or visited the pharmacy regardless of how busy they are, I'm treated as though I'm their most important customer and that is rare. Each Pharmacist and technician is friendly, thorough, courteous and always willing to go the extra mile. It's genuine, good ole' fashion customer care and service with modern day technology and convenience right in the middle of the hustle and bustle of downtown Salt Lake City. It captures what Salt Lake City is all about! I always recommend VRx pharmacy at City Creek to newcomers in town even if it's just to get an ice cream cone while they're walking around!"