Smith's Pharmacy

"I have chronic insomnia, anxiety and depression. That's why I see my doctor several times a year to make sure that I'm doing good and am getting the meds that I need to get a good night's rest and to keep the anxiety and depression at bay. Well yesterday the Women pharmacist refused to fill one of my medications and proceeded to call my doctor and tell him why I didn't need it. She is a pharmacist not a doctor! I have been under the care of the same doctor for 26 years and he knows what I need. One day later I am without one of my needed sleep medications. Now my sleep will be interupted and the withdrawls will make my life a living hell for the next couple of weeks. When I went in to pick up the other medications that same pharmacist had the nerve to talk to me about how the doctor canceled one of my sleeping meds thanks to her. I told her congratulations, that i had been on that drug combo for years and thanked her for messing with my meds and how it would affect my daily job and how I wouldn't be sleeping well now. I told her that he had prescribed it for a reason. Then I paid and walked away. I guess I'm going back to walgreens. At least they leave me alone and don't act like they know it all. She is not a doctor and should not be questioning what the doctor has prescribed to me. She has no idea what I have been through or how this will affect me. I hope she can't sleep at night and then maybe she might understand. Thanks again for messing with my stability and taking away my ability to get a good night's sleep. Little Miss Know it All! I'll be taking my business some where else!"

"I live in North Salt Lake and I still come all the way to this pharmacy because they treat me so well. I’ve been going to them for years and they treat me like family. It does get busy at times but they try to get to you ASAP. Lisa that works there is absolutely amazing."

"Way better than the wallgreens next to it. The staff here are super friendly and helpful. They do their best when they are short staffed or when they haven't received medication. The only reason I Gove 4 instead of 5 stars is a few times I have been told a prescription is in and then go to get it and was apologized to but was misinformed."

"The store is great to start off with but I was at self checkout paying for my items now it's been a long day I had just gotten off of work and I'm sure the cashier person that watches over the self checkout had a long day as well but that's no reason to make snide remarks at me like she did older woman short with white hair because I asked her a question as to why my items didn't ring up at the $1.50 like I was told. So she assisted me but was rude in her demeanor but as I left I thanked her for her help even though she made me feel like a dummy. On my way out I stopped there at the customer service thinking about talking to a manager about what happened but thought against it I get it I use to work retail before and would get tired of dumb questions to but I never made a customer feel stupid. I kept all them thoughts and remarks to myself.which is what this lady should have and could have done but I guess to each there own if it makes her feel more better about herself. So in all perhaps avoid self checkout if an older short lady with white hair is working or don't ask for assistance from her."

"Do not come here to have prescriptions filled! Their team is full of the rudest humans I have ever met in my life. I have been trying to get a medication filled and was just yelled at by a Pharmacy Tech over the phone. I wish I was told his name, but I feel that he intentionally didn't tell me what it was. I came in twice yesterday and they told me they didn't receive anything. I spoke with my doctor and ensured it was sent to the correct pharmacy. 48 hours after the fact they should have received it. The pharmacy tech was clearly mad that I was calling to ask about the status of the prescription again today, and he yelled "No, for the third time today, we don't have anything for you. You haven't had a prescription filled here for two years". I can't believe that Smiths would ever allow someone to be so rude to someone who is trying to pick up a medication. My feelings are hurt by the rudeness of this pharmacy team. In the future, something like ," Unfortunately we haven't received this, is there anything else we can assist you with?" Would be much more appreciated. I did not deserve to be treated like that."