Walmart Pharmacy 501 Southwest 19th Street, Moore, OK 73160

"If I could Hive this Place Zero Stars I would. They Will Not Get my Doctor right say theirs a shortage of a Medcine but when their Just out"

"I have used Walmart Pharmacy at this location since I was in my early 20s and moved to Moore and never been treated as I was today. One of the medications I have filled has been on back order and when I called and asked about it yesterday I was told they were supposed to get 6 in and I was 6th in line for it to be filled and to call back at 3pm. Well, life got in the way, so I called at open of business today to ask if it was filled, and the male technician I got told me, "Yeah, I don't think that happened." I'm sorry, what?? Then he told me I must have called the wrong pharmacy... you know... the one that has been in my phone for nearly 2 decades. When I told him I promised it was and that I wish the guy the day before hadn't made it sound like a sure thing to get filled because I would have contacted my doctor he hung up on me. I didn't curse or yell or do anything to merit being hung up on. I was actually on the verge of tears when speaking to him. So I called back only for him to answer again and obviously recognized my number because he just slammed down the phone and put me on hold. Then when I got the pharmacist her way of excusing the techs behavior was they were dealing with the same issue with a lot of customers so "tempers were running high on both sides" when I was not angry, rude, or anything of the like. If someone cannot do their job without getting mad and hanging up on a customer that isn't being rude how do they deal with anyone? What a sorry excuse of unprofessional behavior from her team. If you don't want to deal with customers, find a different job."

"Please verify with your insurance on what prescription is being covered by insurance before you pick up your medication. If not you could end up paying for a medication that would of been cover by your insurance 100%, but if you end up paying for the medication and end up finding out afterwards. There’s nothing the pharmacy will do to assist you with the issue."

"If your insurance changes good luck. They don't understand insurance or how to use it. Have to see the pharmacist for every refill on meds I have been taking for decades. No respect for medical professionals. Transferring to another/better pharmacy."

"I don't understand how a pharmacy that I've used every time I've had a prescription all of a sudden doesn't have my insurance on file. What they do have is an insurance I haven't had in three years. How have I been getting my prescriptions for the past three years? It makes absolutely no sense."