Twisted Wrench Auto

"Couldn't or wouldn't fix my truck and tried to charge me almost $800 with no repair work done. I tried to speak reasonably with the owner about the charges and he threatened legal action immediately, with no option for explanation or discussion. He also refused to show any documentation of the diagnostics he supposedly performed (AUTO ZONE DOES THIS FOR FREE). We had a somewhat confrontational conclusion to the discussion at which point I left the shop and got on my motorcycle. The owner then followed me to my bike yelling and threatening me. I decided to just leave since things were becoming confrontational. I started my motorcycle and began to exit the parking lot. The owner, Brice, attempted to pull me off my motorcycle while I was riding out of the parking lot. He chased me on foot into the street swearing at me. I was nearly hit by oncoming traffic attempting to flee his advance, (if twisted wrench auto has any security footage please provide as this will clearly demonstrate Brice's threats and advances.) and managed to merge into traffic unharmed somehow. He then impounded my still non functioning truck ( which he wanted nearly $800 FOR SUPPOSEDLY DIAGNOSING). Worst experience I've had with any business in Utah... PERIOD. I've never witnessed the lack of professionality I saw at Twisted Wrench Auto. Just as some other reviewers have said, don't believe the fake reviews. UPDATE: Brice is now claiming that I at some point stated I didn't want my vehicle repaired. Testament to his level of honesty. Why would I have my truck at his shop if not to be repaird? Took the truck somewhere else and the problem had nothing to do with the ecu."

"I learned about Twisted Wrench Auto (Brice) through a friend after not being able to get my low sitting van into a Jiffy Lube garage without scraping the bottom. His garage had the ability to service my van with no problem. In addition, my knowledge of cars is very limited and he is able to answer my questions without making me feel silly. Brice is very knowledgeable and personable. I would recommend Twisted Wrench Auto to anyone."

"Bryce is an amazing mechanic. He has been able to repair anything I have thrown at him :-) He is also knowledgeable about many other things as well! His prices are more affordable. I would trust him with anything."

"I met Brice buying a part for a vehicle off of FB. He was helpful and knowledgeable. He is honest in his diagnosis and pricing in what is really needed. We have brought 5 different cars to him for service, repair or inspections. Inspections of new cars before buying is a must and he goes thru the vehicle in a very thorough inspection, letting you know what to expect if you buy the vehicle. We were able to negotiate with the dealer to get all the items fixed before buying it because of his attention to detail. He doesn't up charge parts and many times has helped me without taking labor payment on small things such as installing parts (plastic barrier above wheel), and checking engine codes. He works with my crazy schedule and is able to get my vehicles in and fixed/taken care of in a few days of me contacting him. I highly recommend Brice and Twisted Wretch Auto to all my friends and family. If your want a friendly, honest mechanic who knows what he is doing, go see Brice."

"Had a coolant hose split on me and leak. Happened to be close to the shop they were extremely kind and helpful! Did a great job and got me out quicker than I would have imagined. Very grateful for these guys and will be using them again!"