Nissan of Wichita Falls Service

"As always, the service department did a great job with the oil change and in a timely manner, although it was raining and I didn't get the car wash that usually comes with this service. I am very disappointed, however, at the outrageous rate increase for a routine oil change. From $28 to $84 with no warning, no coupons, and no compensation for loyalty doesn't make me want to remain loyal to this company or recommend it to my friends and family."

"I have been there multiple times. This was not my best experience. I was second in line when they open their doors at 0730. I was there for an oil change. I left at 0850. It was 1 hour and 20 minutes for an oil change. They do a inspection of your vehicle with the oil change. My car had a warning light on for washer fluid. It even has these word on the screen. Ythe inspection sheet I got showed the washer fluid was full and clearly it wasn't. It's not a big deal but it makes you wonder if all the other stuff got checked."

"They do amazing work. I left after I got an oil change and my tire light came on and they found a small leak and patch if for me right then for free. I love Nissan!"

"Great service. Needed new battery and service manager was friendly and took care of me quickly. Explained my options for the type of battery I needed. Job was done including car wash and vacuum. Only took around an hour. Waiting area was welll kept and stocked with free coffee and snacks. Vast improvement over last time was here under old management."

"Since I had bought my Maxima from another dealer I wanted to make sure I could get everything set up for routine maintenance and the things we need to get done on our vehicles 20 30 50 whatever thousand miles so I stopped in there on Thursday morning and spoke with a service advisor. I told him two things I wanted to get done and then I asked him to check for things that would be coming up pretty soon that needed to be done. I asked him to check the tires the cabin filter all the stuff that most of us don't think about he made out of plan of attack put down everything we thought it was going to need. I took the car down at 20 minutes before 8 and by 9:30 they called me and mentioned a few things I told him to go ahead. Oh yes by the way they had driven me all them in their shuttle and they went ahead and finished everything called me and told me that shuttle would be coming to get me in a half an hour if that was handy for me it was. When I went in to pay my bill I was pleasantly surprised that it was less than I thought it was going to be I thought I might dread the bill but it was fair and honest and I felt very good about dealing with them."