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Nexterra Service Center
1504 Northwest Lawton Avenue, Lawton, Oklahoma, United States
About the Nexterra Service Center
Nexterra Service Center is a premier car repair institution located at 1504 Northwest Lawton Avenue in Lawton, Oklahoma. Our experienced team of mechanics and technicians are dedicated to providing top-notch service for all your automotive needs. From routine maintenance to major repairs, we have the skills and expertise to keep your vehicle running smoothly. Visit us today and experience the Nexterra Service Center difference.
Photos of Nexterra Service Center
1504 NW Lawton Ave, Lawton, OK 73507, United States
Opening hours of Nexterra Service Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Nexterra Service Center
"I need someone to contact me about my vehicle status. The local representative never returns my call or provides updates. Each time I call him he says he will call me back and never does. He called back once after missing my call only to tell me he has no information and will call me back-which he did not do. When I log tickets through Nexterra the representative who calls cannot provide accurate information. No one knows when my car will be ready but every job and process has a metric. On the initial estimate to repair my car it was 18 days. Nexterra has already had my car previously for paintless dent repair for 2-3 days. 15 -16 days remains for repairs. This time, Nexterra has had my car for 23 days, no one has a clue when it will be repaired and I can have it back. 16 days to repair and we’re on day 23; you’ve missed the goal by 44%. How does a company function 44% out of tolerance? Tell me another industry other than labor and delivery that operates that out of tolerance for due dates. Every process and job has a metric and every operation has a schedule. How is it Nexterra can’t give accurate information with times and deadlines?"
"Insanely slow service"
"Sat on my truck for a week the second time I dropped it off. Caused me to go over on my rental vehicle time and cost me 232 dollars. They promised to reimburse me but won’t contact me again even though they admit fault."
"They did a great job repairing the hail damage, but left lots of dirty hand prints all over the visors and headliner."
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